Hot Seat Flashcards
What are the three components of a leader
Appearance
gravitas
communication
What is gravitas
executive presence and confidence
what are the three parts of communication that make a good leader
good speaking skills
active listening
assertiveness
What are the three communication goals
be credible
be caring / compassionate
represent yourself and your company well
what are good ways to relax during a stressful conversation
Breath deepply
speak slower
speak at a lower pitch
stretch
How to speak with authroity
be confident
slow down speach
project from diaphragm
utilize vocal tools (inflections/tones)
what should be avoided when trying appear confident and authoritative
pause words
ahh, and, uhh, ummm, so, like
what are five ways to eliminate vocalized pauses
record and listen to yourself
think through the pause
engage your brain before your mouth
project your voice
enunciation