X Foundations - Ch 3 - Communications

Question 1

Unintentioned Receivers

Answer 1

People who overhear conversations

Question 2

One way communications

Answer 2

Lecturing

Question 3

2 way communicatoins

Answer 3

equal participation

Question 4

Verbal Comm

Answer 4

written work, texting

Question 5

Connotative Comm

Answer 5

connotation, what did you mean by that? sarcasm

Question 6

Denotative

Answer 6

Literal definition of word

Question 7

Jargon

Answer 7

Any industry specific terminology that the general population doesn’t use.

Question 8

Non-Verbal

Answer 8

body language, tone and rate of voice

Question 9

Styles of Communication

Answer 9

Assertive, Aggressive, Unassertive,

Question 10

Restating

Answer 10

exactly what patient said to ensure understanding

Question 11

Intimate Zone

Answer 11

Physical Contact

Touching - 18”

Question 12

Personal Zone

Answer 12

18” - 4’

Question 13

Social Zone

Answer 13

4’ - 12’

Question 14

Public Zone

Answer 14

12’ -

Question 15

Minimal Encouragement

Answer 15

yes, uh huh, i see

Question 16

False Reassurance

Answer 16

blocks communication

it will be fine, don’t worry etc.

Question 17

Aphasic Patients

Answer 17

deficient or absent language functoin resulting from ischemic insult to brain (stroke, brain trauma, anoxia)

Question 18

Expressive Aphasia

Answer 18

unable to send the desired verbal message

Question 19

Receptive Aphasia

Answer 19

inability to recognize or interpret the verbal message being received

Question 20

Dysarthria

Answer 20

they can’t speak at all. jaw joint can’t move.

Question 21

in Unresponsive Patients

Answer 21

assume they can hear you

Question 22

MVA

Answer 22

Motor Vehicle Accident