Workplace Gold Ch. 6 Motivation

Question 1

It is often said that leaders do not motivate employees, but:

Answer 1

help employees motivate themselves.

Question 2

It is often said that leaders do not motivate employees, but help employees motivate themselves. A lack of motivation can be contagious, and there are a lot of factors that can contribute to:

Answer 2

demotivation.

Question 3

Will removing a demotivating factor always increase motivation?

Answer 3

Not always. Improving motivation requires additional effort.

Question 4

Removing a demotivating factor will not always increase motivation. Improving motivation requires:

Answer 4

additional effort.

Question 5

External motivators that may be beyond your control to provide your employees include tangibles like pay, promotions, commendations, and equipment. External motivator that you can control and that are available to any supervisor include: (4)

Answer 5

1. Keeping employees informed about things that affect their job.
2. Coaching
3. Career mentoring; and
4. providing- or atleast recommending- professional development opportunities

Question 6

True or false:

What makes motivating subordinates so difficult is that fulfilling an external need for one employee may not fill the need of others.

Answer 6

True.

Question 7

But if the change is needed, or atleast is not a flawed idea, the fact that you (blank) the employee may be more of a motivational factor than the actual change.

Improved motivation often develops in one person at a time

Answer 7

listened to.

Question 8

These are the unseen internal factors that contribute to an employees motivation: note: the answer is in the question

Answer 8

Internal motivators.

Question 9

Internal motivators: (6)

Answer 9

1. Curiosity
2. Challenges
3. Desire to possess at least some level of control over what happens to them
4. Enjoyment, contentment, fulfillment- or plain old fashioned job satisfaction
5. Satisfaction they get from belonging to a group
6. Competition

Question 10

Employees who understand the following are more likely to feel motivated about their work: (3)

Answer 10

1. Their role in the organization
2. Their purpose
3. The importance of their role in completing the organization’s mission

Question 11

The more you get to know your employees, the more successful you will be at:

Answer 11

understanding what motivates them.

Question 12

This internal motivator can motivate employees and push them towards their maximum potential by raising the bar (their own standards).

Answer 12

Challenges.

Question 13

This internal motivator can motivate an employee because it encourage the employee to explore new tasks and new assignments.

Answer 13

Curiosity.

Question 14

Internal motivators: the desire to possess atleast (blank) over what happens to them is another powerful motivator for employees.

Answer 14

some level of control.

Question 15

(Blank) is another strong internal motivator for some, as it offers both a challenge and the potential for recognition.

Answer 15

Competition.

Question 16

(Blank, blank, blank) or plain old fashioned personal job satisfaction can be powerful internal motivators.

Answer 16

Enjoyment, contentment, fulfillment

Question 17

Its not your job to motivate others, its your job to:

Answer 17

create a work environment where motivation can flourish.

Question 18

Many employees are motivated by the (blank- 8 words). This is especially true in law enforcement. A certain bond of camaraderie (even a family like feeling) exists with others in the same organization or even the same profession. This motivational factor increases in specialized work groups or teams within an agency.

Answer 18

satisfaction they get from belonging to a group.

Question 19

The unmotivated- The failure is theirs, not yours. If they have no wants, no desires, or goals that you can help them fulfill, they may be:

Answer 19

impossible to motivate.

Question 20

You can train, retrain, badger, coerce, threaten, discipline, provide endless enticements, and even lead by example, but it will not make a difference to:

Answer 20

a person who refuses to be motivated.

Question 21

The unmotivated: What should you do?

Answer 21

Work hard to build a positive work environment- where most people look forward to coming to work and where motivation has the chance to flourish.

Some employees should never have been hired. For those employees, it is likely that more management than leadership will be required, and accountability- rather than motivation.

Question 22

Some employees should never have been hired. For those employees, it is likely that more (blank) than leadership will be required, and (blank) rather than motivation.

Answer 22

-Management
-Accountability

Question 23

Your subordinate’s motivation starts with:

Answer 23

You being motivated.

Be a role model and start with yourself.

Question 24

True motivation is the responsibility of:

Answer 24

each individual, and nowhere is that truer than for you.

Question 25

You will find that motivation (blank), rather than (blank), action.

Answer 25

motivation follows, rather than proceeds, action.

Question 26

If you recognize a task that needs to be done, start the task, even if you do not feel motivated. The (blank) particularly the successful completion, will develop motivation. The initial motivation results in more progress.

Answer 26

the action itself.

Question 27

As a supervisor, you need to (blank) and provide (blank) to employees- some of whom you do not even like.

Answer 27

engage with and provide feedback to

Question 28

Your motivation serves as a positive example for your employees. Motivated supervisors have the drive to achieve, and that drive can be:

Answer 28

Contagious

Your self motivation can help motivate those you supervise. More importantly, you cannot begin to motivate others until you motivate yourself.

Question 29

What is often said about leaders and employee motivation?

Answer 29

Leaders help employees motivate themselves.

Question 30

What can contribute to demotivation?

Answer 30

A lot of different factors.

Question 31

What is a common misconception about removing demotivating factors?

Answer 31

It will not necessarily increase motivation.

Question 32

What do external motivators include?

Answer 32

Pay, promotions, commendations, and equipment

Question 33

Which of the following is NOT an external motivator?

a. pay
b. promotions
c. commendations
d. curiosity

Answer 33

Curiosity. it is an internal motivator.

Question 34

What external motivator can supervisors control?

a. pay raises
b. keeping employees informed
c. office location
d. employee benefits

Answer 34

keeping employees informed

Question 35

Why is motivating subordinates difficult?

Answer 35

Fulfilling an external need for one employee may not fill the need of others.

Question 36

What might be more of a motivational factor than the actual change suggested by an employee?

Answer 36

The fact that you listened to the employee.

Question 37

What can curiosity motivate an employee to do?

Answer 37

Explore new tasks and assignments.

Question 38

What can challenges do for an employee?

Answer 38

Push them towards their maximum potential.

Question 39

What is a powerful motivator related to control?

Answer 39

Desire to possess control over decision affecting their work and lives.

Question 40

What kind of recognition can be a strong motivator for employees?

Answer 40

Both informal recognition and increased respect.

Question 41

What type of motivator is the bond of camaraderie?

Answer 41

Internal motivator

Question 42

In what profession is the bond of camaraderie especially true?

Answer 42

Law enforcement

Question 43

What internal motivator can exist even if an employee dislikes a current assignment?

Answer 43

Personal job satisfaction

Question 44

What should supervisors learn about their employees to improve motivation?

Answer 44

What parts of the job they most enjoy

Question 45

What is another strong internal motivator?

a. external rewards
b. job dissatisfaction
b. competition
d. lack of challenges

Answer 45

competition

Question 46

What should supervisors do to understand what motivates their employees?

Answer 46

Get to know them personally

Question 47

What works wonders on employees who possess the potential to be motivated?

Answer 47

Leading by example

Question 48

What should supervisors not do when dealing with chronically unmotivated employees?

Answer 48

Beat themselves up for failing to motivate them

Question 49

What might chronically unmotivated employees do only when consequences are severe?

Answer 49

Perform required tasks

Question 50

What is the key to creating a work environment where motivation can flourish?

Answer 50

Building a positive work environment.

Question 51

What should supervisors understand about their best efforts to motivate employees?

Answer 51

They may have no influence in some employees.

Question 52

What might be required more than leadership for employees who should never have been hired?

Answer 52

Management and accountability.

Question 53

What must supervisors do for their own motivation?

Answer 53

Motivate themselves from within.

Question 54

What should supervisors avoid waiting for before carrying out responsibilities?

Answer 54

Inspiration or motivation.

Question 55

What often follows rather than proceeds action?

Answer 55

Motivation

Question 56

What should supervisors do even if they initially lack motivation for a task?

Answer 56

Start the task and make progress.

Question 57

what effect does a motivated supervisor have on their employees?

Answer 57

Positive example and contagious motivation.

Question 58

What is crucial for supervisors to understand about motivating other?

Answer 58

They cannot motivate others until they motivate themselves.