Common Sense Ch. 7 The Police Leader as a Disciplinarian Flashcards

1
Q

Discipline entails much more than (blank). It involves correction and allows for a (blank).

A

more than punishment; allows for beneficial change in behavior.

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2
Q

Discipline entails much more than punishment. It involves correction and allows for a beneficial change in behavior. Discipline, as it pertains to police work, might then be defined as training and preparation that help develop: (3)

A
  1. Self- control
  2. Sound character
  3. Job efficiency

in the police employee

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3
Q

Purposes of correction: The corrective action selected must fit the known (blank)

A

totality of circumstances.

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4
Q

Purposes of correction: Rare is the police officer who has not “dozed off” while on duty at some point during his police career. If this is the patrol officer’s first time, what, in itself, is probably enough to shake the culprit out of his doldrums?

A

The Sergeant’s attention.

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5
Q

Purposes of correction: Whatever form of corrective action is chosen for a specific incidence of misconduct, the first line supervisor must be:

A

closely associated with it.

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6
Q

Purposes of Correction: Any department policy that allows a first- line supervisor to shrug and point upstairs as the source of any corrective measure detracts from that supervisors (blank) in his own ability and (blank)

A

1.faith- in his own ability
2. sense of personal responsibility.

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7
Q

Purposes of Correction: Too harsh a corrective response may embitter the employee and destroy:

A

the morale of his coworkers.

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8
Q

Purposes of Correction: Too harsh a corrective response may embitter the employee and destroy the morale of his coworkers. Too lenient or laissez-faire a response may create the impression among officers and supervisors alike that improper conduct will be: (2)

A

overlooked and tolerated.

*If corrective action is extreme in either direction, the overall discipline and effectiveness of the employee’s peers will suffer as a result.

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9
Q

Purposes of Correction: Too harsh a corrective response may embitter the employee and destroy the morale of his coworkers. Too lenient or laissez-faire a response may create the impression among officers and supervisors alike that improper conduct will be overlooked and tolerated. If corrective action is extreme in either direction, the overall discipline and effectiveness of the (blank) will suffer as a result.

A

employee’s peers

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10
Q

In his (blank) role, the supervisor who has reasonable grounds to think his on-duty employee is intoxicated or under the influence of alcohol or drugs may want to confirm his fears with a breath or blood test to determine the level of intoxication or impairment. Naturally, he will need to have good cause for ordering the exam.

A

Information- gathering role.

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11
Q

Behavioral psychologists have known for a long time that in order to be effective, reward/punishment must be (blank-2) enough for the person being rewarded or punished to:

A

-sure and immediate

-connect his actions with the results

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12
Q

Corrective action should be swift, because otherwise the supervisor finds it an unpleasant task and may postpone it for as long as possible. Corrective action should be delayed until all pertinent facts are available to the supervisor. The wise leader will never act rashly on the basis of: (3)

A

rumor, gossip, or hearsay

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13
Q

Corrective action should be delayed until:

A

the supervisor can be alone with the employee.

  • in a setting offering adequate quiet and privacy for discussion
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14
Q

Occasionally, an ongoing situation will require (blank) at the time and place that the problem is detected. A street search of a prisoner -improperly and incompletely carried out- cannot be corrected later and still get the job done. The supervisor who wants to retain his employees’ respect will be sure that the involved employees are told why correction could not safely wait for privacy and an absolutely polite approach.

A

immediate correction.

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15
Q

Corrective action, to be accepted as fair and just by the party on the receiving end, must be:

A

consistent with what has gone before.

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16
Q

Corrective action, to be accepted as fair and just by the party on the receiving end, must be consistent with what has gone before. This is often referred to as (blank). It simply means that identical or similar infractions earn identical or similar penalties.

A

comparative discipline

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17
Q

(Blank) requires that more severe penalties are imposed for repeated improper actions on the part of the employee.

A

Progressive discipline.

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18
Q

The supervisor concerned with promoting consistency in disciplinary practices can rely upon the experiences and recollections of:

A

his fellow supervisors- who have handled similar situations in the past.

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19
Q

The supervisor concerned with promoting consistency in disciplinary practices can rely upon the experiences and recollections of his fellow supervisors who have handled similar situations in the past. When accessible, (blank), (blank) and (blank) can sometimes provide the same kind of information and insight.

A
  1. Disciplinary action memorandums
  2. Personnel records
  3. The transcripts of trial boards or formal disciplinary hearings
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20
Q

In order to be recognized as fair and just by its recipient, corrective action must be handed in an atmosphere devoid of anger or other strong emotion. This generally will require a brief cooling off period. There is no set standard for how long this cooling off period should be, but two factors should be considered: (2)

A
  1. The correction should be closely tied to the improper act itself to be psychologically effective; and
  2. Some field situations require immediate intervention for safety or legal considerations.
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21
Q

The supervisor who detects a counseling session headed in the direction of an emotional, head-on collision would do well to:

A

adjourn the proceedings until later.

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22
Q

Corrective action that has been carefully formulated, thoughtfully administered, but the immediately forgotten is worse than useless. To be effective, corrective action (blank- 4 words) to determine if a change in behavior or performance actually results.

A

must be followed up

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23
Q

Corrective action, in order to be most efficient, must be something else in addition to being timely, fair, sound, privately administered, devoid of anger or spite, consistent , and followed up. It also must be:

A

Documented.

The seriousness of the infraction being corrected will help determine the kind of record made.

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24
Q

The written record (blank- 2 words) if later difficulties blossom and the question arises as to whether or not the employee has been previously warned or counseled.

A

becomes invaluable

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25
Q

A final prerequisite of effective disciplinary action is that it be recognized as fair and proper by:

A

the person receiving it.

This is often the hardest part of all.

26
Q

When executing corrective action or any sort, the supervisor should adhere to some basic commandments: (5)

A
  1. Have the necessary information and know the full story.
  2. Have the required official support before taking corrective action
  3. Remember to praise good points, too- If possible, corrective counseling sessions should end on a positive note
  4. Massive does of authority should be avoided whenever possible
  5. Try for agreement from the employee- a thorough and open discussion is always worth the effort. As long as people are talking, a chance remains that they will reach agreement.
27
Q

Importance of the Supervisor in Discipline: The primary supervisor must be intimately and realistically involved in the whole disciplinary process. Having him thoroughly involved in it can accomplish a umber of things: (4)

A
  1. Correction is personalized for the employee
  2. Correction is appropriate
  3. Correction is timely
  4. Participation in Correction strengthens the supervisor
28
Q

What is the highest level of discipline?

A

Self- discipline

29
Q

Disciplinary action must be:

A

appropriate for the infraction involved.

30
Q

What type of discipline assures that different employees involved in similar misbehavior are corrected in a similar fashion?

A

Comparative discipline.

31
Q

True or false:

There are both positive and negative forms of discipline.

A

True.

32
Q

Efficient discipline is: (7)

A
  1. Timely
  2. Fair
  3. Devoid of anger
  4. Privately administered
  5. Consistent
  6. Followed up
  7. Documented
33
Q

What is the main consequence of a lack of disciplined attitude?

A

The implementation of corrective measures.

34
Q

What action might be taken if a detective is repeatedly observed with alcohol on their breath while on duty?

A

Recommend counseling and follow-up.

35
Q

What additional responsibilities does a police supervisor have compared to lower- ranking officers?

A

Concern for agency’s interests and public concerns.

36
Q

How might corrective actions imposed solely from upper management affect the first line supervisor?

A

It may undermine the supervisor’s authority and effectiveness.

37
Q

What must be considered when recommending corrective actions?

A

Appropriateness for both the employee and the organization.

38
Q

What potential consequences does the chapter (Common Sense Ch 7) warn against regarding overly harsh corrective responses?

A

Embittering the employee and affecting coworker morale.

39
Q

What is the risk associated with too lenient or laiseez-faire corrective responses?

A

Perception that improper conduct will be tolerated.

40
Q

What emotional responses might a supervisor face when confronting an employee suspected of alcoholism?

A

Anger, denial, and personal insults.

41
Q

What is emphasized as crucial for a supervisor dealing with an alcoholic employee?

A

Persisting until the need for help is recognized.

42
Q

What role does the supervisor play in encouraging an alcoholic employee to seek professional help?

A

Demonstrating personal concern and involvement.

43
Q

In cases where professional help is resisted, what measure might the supervisor need to take?

A

Using the organization’s authority to urge treatment.

44
Q

What legal considerations does the chapter (Common Sense Ch. 7) mention regarding alcoholism and drug addiction in the workplace?

A

They are covered under the Americans with Disabilities Act (ADA).

45
Q

What action does the chapter (Common Sense Ch. 7) emphasize when a supervisor suspects and employee is under the influence of alcohol or drugs?

A

Promptly intervening to ensure workplace safety.

46
Q

What are the primary reasons for a supervisor to intervene when and employee shoes signs of being under the influences?

A

Ensuring the safety of the employee, peers, and the public.

47
Q

Which is accurate regarding the ADA’s impact on a supervisor’s authority to address performance issues related to substance use?

A

It does not limit an employer’s right to supervise and correct inadequate performance.

48
Q

How might a supervisor confirm suspicions of an employee being under the influence?

A

By ordering a breath test or blood test with reasonable grounds and authorization.

49
Q

According to behavioral psychology principles, why is swift corrective action preferred?

A

To ensure the person connects their actions with consequences.

50
Q

Why should the supervisor not delay in taking corrective action?

A

Because the behavior is unlikely to improve on its own.

51
Q

What is emphasized about the role of the immediate supervisor in corrective action?

A

They should handle corrective actions themselves whenever possible.

52
Q

Which statement is most accurate regarding the location for engaging in disciplinary discussions?

A

They can be effective in informal settings as long as privacy is ensured.

53
Q

What is essential for corrective action to be perceived as fair and just?

A

Consistency in both kind and severity of disciplinary measures.

54
Q

What principle does “progressive discipline emphasize?

A

Penalties should escalate with repeated improper actions.

55
Q

Why should supervisors caution against applying a rigid “shopping list” approach to discipline?

A

It may not account for unique circumstances in each case.

56
Q

What must be avoided for corrective action to be effective?

A

Handling corrective action in an atmosphere of anger or strong emotion.

57
Q

What is recommended if a counseling session with an employee becomes emotionally charged?

A

Postponing the session until emotions have dissipated.

58
Q

Why is documentation considered crucial in the context of corrective action?

A

To ensure fairness and enable future review.

59
Q

How does a written record benefit future supervisors and evaluators?

A

By informing them of past trends in employee performance.

59
Q

How does the seriousness of an infraction influence the documentation process?

A

It determines whether the incident is recorded in the personnel file.

60
Q
A