Common Sense Ch. 19- Differences in Leading Different Generations: Fact or myth

Question 1

Born between 1922 and 1945.

Answer 1

The Veterans.

Question 2

Born between 1922 and 1945, the members of this group of employees are often described as traditionalist who respect authority. Saving money is important to them. This generation has been called the Silent Generation. The members or this group are accustomed to hard work. They believe that wok must come before play. They like rules and regulations and prefer them reduced to written form. That are often and correctly referred to as “The Greatest Generation”.

Answer 2

The Veterans.

Question 3

Born between 1946 and 1964.

Answer 3

Baby Boomers.

Question 4

Born between 1946 and 1964. Place huge value on their work lives and draw great satisfaction from their workplace achievements. May refer to themselves as workaholics. They can handle getting their job-related instructions via memorandum. They value money and financial security.The (blanks) respect authority. They see the need for rules and limits.

Answer 4

The Baby Boomers.

Question 5

Born between 1965 and 1980.

Answer 5

Generation X

Question 6

Born between 1965 and 1980. Tend to like structure but are not so fond of hard and fast rules. Not as dependent on their work life for personal fulfillment as were the immediately preceding generations. Many want frequent feedback on how they are doing. No problem asking “why?”. They value maintaining a good work-life balance.

Answer 6

Generation X

Question 7

Born between 1981 and 1996.

Answer 7

Generation Y

Question 8

These individuals are also sometimes referred to as “The Millennials” Born between 1981-1996. Often skilled at multitasking. They like to communicate via emails, text messages, and cell phones. Big on near- instant gratification and expect their work to be meaningful as well as rewarding.

Answer 8

Generation Y.

Question 9

One are of contrast may be seen in the learning styles of the different generations.

Baby boomers may prefer (blank), such as PowerPoint and printer handouts.

Answer 9

Traditional training methods

Question 10

One are of contrast may be seen in the learning styles of the different generations.

Millennials may realize the greatest learning value from:

Answer 10

interactive technology based forms of instruction.

Question 11

By remaining (blank) in his tactics for supervising all of these individuals, the law enforcement leader can get their best from each.

Answer 11

flexible

Question 12

(Blank and a blank) about the welfare of each subordinate most often should aid the police supervisor in reaching them, regardless of their generational identity.

Answer 12

Patience and genuine caring

Question 13

There can be overlapping of traits and characteristics from:

Answer 13

one generational group to another.

Question 14

The fact that there may be generational differences does not mean that today’s employees cannot be:

Answer 14

led effectively.

Question 15

The law enforcement supervisor who displays (blank), (blank), and (blank) for all of his employees should get the best from each, regardless of their generational background.

Answer 15

fairness, flexibility, and genuine concern

Question 16

What is the central question regarding generational differences in today’s workplace for police supervisors?

Answer 16

How significant the generational differences are and what they mean for first-line leaders.

Question 17

Why is the discussion of generational differences more prominent now compared to the past?

Answer 17

Because of more sociologists and HR experts expounding on the differences.

Question 18

What is a common question regarding the supervision or different generational groups?

Answer 18

Must each arbitrarily labelled group be supervised differently?

Question 19

Which generation is often called the Silent Generation?

Answer 19

The Veterans

Question 20

How do the Veterans typically view work?

Answer 20

As something that must come before play.

Question 21

What trait is commonly associated with Baby Boomers?

Answer 21

Being workaholics but not necessarily ashamed of it.

Question 22

What is a common characteristics of Generation X employees?

Answer 22

Tendency to like structure but not hard and fast rules.

Question 23

How do Generation X employees generally feel a bout their supervisors?

Answer 23

They have no problem asking “why?”

Question 24

What are Generation Y individuals also sometimes referred to as?

Answer 24

The Millenials

Question 25

Which communication methods are Millennials particularly skilled at using?

Answer 25

Emails, text messages, and cell phones

Question 26

What is a key expectation of Millennials regarding their work?

Answer 26

Near-instant gratification and meaningful, rewarding work

Question 27

What aspect of work-life do both Generation X and Millennials prioritize?

Answer 27

Work-life balance

Question 28

What social aspect is important to many millennials?

Answer 28

Social causes

Question 29

What is a universal expectation among employees, regardless of generational label?

Answer 29

Being treated fairly and with respect

Question 30

How should a police supervisor handle different learning styles?

Answer 30

Employ a variety of teaching techniques.

Question 31

Which communication method should be avoided for sensitive issues like chastising an employee?

Answer 31

Emails.

Question 32

What is the hallmark of a good supervisor in recognizing employees?

Answer 32

Showing appropriate respect without necessarily agreeing with their life choices?

Question 33

What is a key principle in avoiding favoritism?

Answer 33

Ensuring equal work earns equal rewards or sanctions.

Question 34

Why should a supervisor resist stereotyping employees based on their generational label?

Answer 34

Because stereotyping can be hazardous and individuals often display traits from multiple generations.

Question 35

What should a good supervisor expect from their team members, regardless of generational differences?

Answer 35

The best quality of work.

Question 36

How should a supervisor handle formal meetings, especially with younger employees?

Answer 36

Minimize unnecessarily formal meetings

Question 37

What should a supervisor do to effectively recognize wood work?

Answer 37

Praise everyone the same way.

Question 38

Why is it important to give everyone a voice in the workplace?

Answer 38

To prevent quieter employees from feeling left out and to draw valuable input from them

Question 39

How should a supervisor handle employees personal needs?

Answer 39

Look for opportunities to accommodate personal needs without neglecting the team and organization.

Question 40

What basic principle can help form a bond with an employee during conversations?

Answer 40

Using the employee’s name

Question 41

Why is it beneficial to emphasize positive similarities among employees?

Answer 41

To create common ground and positive beliefs such as honesty, integrity, fairness, and compassion.

Question 42

How should a supervisor ensure deadlines are understood and met?

Answer 42

Announce deadlines multiple times and in written form, with periodic progress checks.