Watchtower 16 Flashcards

1
Q

Plant fault

A

4 or more devices that share a common problem with the cable modem/ eMTA

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2
Q

Priority Plant Fault

A

This event type is a plant fault type with at least 3 trouble calls within a 150m radius of the event

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3
Q

Downstream FEC Plant Fault

A

4 or more devices that share a common problem related to high downstream FEC uncorrectable rates

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4
Q

Upstream FEC Plant Fault

A

4 or more devices that share a common problem related to high FEC upstream uncorrectable rates

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5
Q

Outage

A

4 or more devices that appear to share a common problem that has caused the modems to go offline

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6
Q

Power Outage

A

4 or more devices that appear to be part of a commercial power outage

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7
Q

Fiber Cut

A

This is a manually set event

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8
Q

Service Call Alert

A

A cluster of trouble calls was found, or a percentage of the customers on a node have trouble calls.

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9
Q

3 Primary functions of National Watchtower:

A
  1. Real-time DOCSIS device analysis and event detection
  2. Workflow Management (Jobs, Notifications,etc)
  3. User / Team Management
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10
Q

“P” in ballon

A

for “PRI” Customers

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11
Q

“V” in ballon

A

for “BVE” Customers

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12
Q

“M” in ballon

A

for “EoHFC” Customers

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13
Q

“B” in ballon

A

for all others indicating “SMB”

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14
Q

Video tc flag color

A

Yellow

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15
Q

HSD tc flag color

A

Blue

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16
Q

CDV tc flag color

A

Aqua

17
Q

VOD tc flag color

A

Violet

18
Q

Repeat (30 Days) flag color

A

Red

19
Q

What type of event has the highest score multiplier for worst nodes of 8

A

Priority Plant Fault

20
Q

What type of event has a score multiplier of 1 for worst nodes

A

Moderate Plant Fault

21
Q

What type of event has a score multiplier of 7 for worst nodes

A

Us FEC

22
Q

What type of event has a score multiplier of 6 for worst nodes

A

Severe Plant Fault

23
Q

What type of event has a score multiplier of 5 for worst nodes

A

Flux OSP

24
Q

What type of event has a score multiplier of 4 for worst nodes

A

LPI

25
Q

What type of event has a score multiplier of 3 for worst nodes

A

Ds FEC

26
Q

What type of event has a score multiplier of 2 for worst nodes

A

Service Call Node Alert

27
Q

What are the 6 types of events that have a 0 score multiplier for worst nodes

A

Flux OSP - Deprecated,Wifi Outage (AP),Wifi Outage (CM),Power Outage,Outage,Fiber Cut