Comcast Credo-Touch stones- NPS- History 16 (General Info) Flashcards

1
Q

What are Comcast’s core values?

A

1) An Entrepreneurial Spirit
2) We Do What’s Right
3) Respect for Each Other
4) Giving Back to the Community

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2
Q

In what year did Comcast acquire AT&T Broadband

A

2002 (Comcastnow.com)

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3
Q

What year did Comcast begin offering HD service?

A

2002 (Comcastnow.com)

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4
Q

What year did comcast launch Digital Voice Service?

A

2005 (Comcastnow.com

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5
Q

What year did Cocmast partner with PBS, Hit entertainment, and Sesame Workshop to launch PBS Kids Sprout?

A

2005 (Comcastnow.com)

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6
Q

What year was Neil Smit named president of Comcast Cable Communications?

A

2010 (Comcastnow.com)

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7
Q

What year did Xfinity TV Go App with Live Streaming launch?

A

2013 (Comcastnow.com)

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8
Q

On this day Comcast and General Electric completed their transaction to form NBCUniversal LLC

A

January 28,2011 (Comcastnow.com)

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9
Q

recite the Comcast Credo

A

“Comcast will deliver a superior experience to our customers every day. Our products will be the best and we will offer the most customer-friendly and reliable service in the market.” (Comcastnow.com)

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10
Q

This year NASCAR and Comcast announce a historic agreement that will make Comcast’s XFINITY brand the title sponsor of what is now known as the NASCAR Nationwide Series through 2024

A

2014 (comcastnow.com)

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11
Q

What is the name of this iconic building that has been NBC’s headquarters since its opening in this year?

A

1933/30 Rockefelller Center aka 30 Rock? (http://corporate.comcast.com/our-company/our-story)

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12
Q

NBC first covered the Olympics in what year and format?

A

1936 Radio/Radio Broadcast (http://corporate.comcast.com/our-company/our-story)

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13
Q

What year did Ralph Roberts win NCTA’s “Distinguised Vanguard Award”?

A

1993 (http://corporate.comcast.com/news-information/news-feed/rjr-timeline)

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14
Q

What year was Ralph Roberts inducted into the cable Hall of Fame?

A

2000 (http://corporate.comcast.com/news-information/news-feed/rjr-timeline)

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15
Q

When was the first Comcast Cares Day?

A

2001 (http://corporate.comcast.com/our-values/community-investment/community-service#accordion-0)

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16
Q

What year was Brian Roberts named CEO of Comcast?

A

2002 (http://corporate.comcast.com/news-information/news-feed/rjr-timeline)

17
Q

Comcast opened its new headquarters where and in what year?

A

2008 in Philadelphia (http://corporate.comcast.com/our-company/our-story)

18
Q

What year did Comcast Launch Internet Essentials?

A

2011 (http://corporate.comcast.com/our-company/our-story)

19
Q

In 2010 Ralph celebrated this birthday.

A

90th (http://corporate.comcast.com/news-information/news-feed/rjr-timeline)

20
Q

What award did Ralph Roberts receive in 2015?

A

Philadelphia Award (http://corporate.comcast.com/news-information/news-feed/rjr-timeline)

21
Q

What is March 13th, 1920?

A

Ralph Robert’s Birthday (http://corporate.comcast.com/news-information/news-feed/rjr-timeline)

22
Q

What are the 7 Comcast Touchstones?

A

Ethics, Respect, Quality, Flexibility, Diversity, Employee Focus, Enthusiasm

23
Q

The Comcast customer commitment formely customer guarantee

A

Respect your time.
Simplify your experience.
Make things right if we fall short.