Recruitment, Needs, Economies of scale, Motivation Flashcards

0
Q

What is the purpose of needs analysis in the recruitment process?

A

Needs analysis allows the business to gain an understanding as to their recruitment needs. They have to decide on the number of employees, internal/external appointment, full/part time etc.

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1
Q

What are the three steps of the recruitment and selection process?

A
  1. Needs analysis
  2. Advertising the post
  3. Selecting from the applicants
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2
Q

What are the two documents that need to be created for needs analysis?

A

Personal specification and job description

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3
Q

What kind of information does a personal specification include?

A

Skills, knowledge, abilities, experience, qualifications.

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4
Q

What kind of information is a job description include?

A

Main duties, job title, wages/salary/pay scale, to whom the person is responsible, how to apply, hours.

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5
Q

What are Five ways companies can select from the shortlist?

A

Interview, trial/test, aptitude test, psychometric test, presentation.

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6
Q

What three documents do companies use to create a shortlist for a position?

A

CV (curriculum Vitae), personal statement/letter, application form.

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7
Q

Listed Maslow’s hierarchy of needs from most important to least important.

A

Self fulfilment, self esteem, social needs, safety, physiological needs.

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8
Q

What is an example of a physiological need at work?

A

High enough wage

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9
Q

What is an example of a safety need at work?

A

No health/safety risks

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10
Q

What is a example of a social need at work?

A

Working in a close team

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11
Q

What is an example of self esteem at work?

A

Worker of the month award.

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12
Q

What is an example of self-fulfilment at work?

A

Being given responsibility.

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13
Q

What is time rate payment at how can it motivate workers?

A

Time rate is when the worker is paid per hour worked. It encourages workers to work long hours but gives no reward for the quality of work done.

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14
Q

What is overtime pay and how can it motivate workers?

A

Overtime pay involves the time rate increased to encourage workers to work longer hours than normally specified.

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15
Q

What is salary and how can it be used to motivate workers?

A

Salary is when workers are paid per year, divided by 12 and paid monthly. There is no extra pay for overtime work but extra can be earned for good standard of work/achieving targets.

16
Q

What is piece rate and how can it motivate workers?

A

Please rate is when workers are paid a sum for each item they complete. It encourages them to work harder and get more work done.

17
Q

What is commission and how can it motivate workers?

A

Commission is paid to workers who sell things, as a percentage of the goods they sell. It encourages sales people to work harder, yet can put off customers by being too pushy.

18
Q

What is a bonus and how can it be used to motivate workers?

A

A bonus is a extra lump some paid when a target has been reached. The target should be realistic otherwise workers may see it as unreachable.

19
Q

What is profit sharing how can it be used to motivate workers?

A

Profit sharing is when workers are paid a share of the companies profits, encouraging workers to do all they can to help the company.

20
Q

Why is it good for companies to have motivated workers?

A
  • Motivated workers have increased productivity therefore in an increased output so an increased profit margin.
  • Motivated workers have increased efficiency therefore it reduces company costs and increases profits.