Practice Exam 3 Flashcards
The company responds to an employee’s company day care proposal by telling her that the company should not interfere in employees’ choices regarding the individual care for their children. What type of moral justice is the company employing?
Libertarian.
Utilitarian.
Entitlement.
The veil of ignorance.
Libertarian.
The poverty rate is increasing. In the name of social responsibility, an employee proposes and volunteers to be the project manager for a company day care project open to all employees. Fees will be based on the level of family income. It will help offset their economic expenses and increase productivity since workers know their children are safe. What type of moral justice is the employee eliciting from her company?
Libertarian
Utilitarian.
Entitlement.
The veil of ignorance.
Entitlement.
What is the best approach to use when moral decisions that impact a number of individuals have to be made?
Use principles of “right” and “wrong” in a social context that maximizes employee and/or customer satisfaction.
Use principles of “right” and “wrong” to maximize the firm’s security.
Identify various obligations, and where the emphasis should be placed among them.
Use a nonconsequential approach that respects moral rights within the limitations that the company can legitimately pursue their organizational goal.
Identify various obligations, and where the emphasis should be placed among them.
The project manager’s responsibility to the organization includes
project integrity, meeting project objectives, and on-time progress payments.
effective communication, providing adequate resources, and timely decision-making.
accurate communication, competency, and proper resource allocation.
accuracy, cost-consciousness, safety and being goal oriented.
accurate communication, competency, and proper resource allocation.
The project manager’s responsibility to the project team includes
Project integrity, meeting project objectives, and on-time progress payments.
Effective communication, providing adequate resources, and timely decision-making.
accurate communication, competency, and proper resource allocation.
accuracy, cost-consciousness, safety and focus on goals.
Effective communication, providing adequate resources, and timely decision-making.
The deadline is fast-approaching, but the project manager insists there needs to be a short time extension to complete the last few troubleshooting tests to ensure the product successfully meets all requirements. Management does not want the delay and reminds the project manager that, although his point is well-taken, customers are the “end” and should not determine the “means” by which operations are performed and deadlines are met. What ethical principal is the project manager trying to convey to management?
Egoism.
Utilitarianism.
Nonsequentialism.
Kant’s ethics.
Kant’s ethics.
The project manager’s responsibility to the project includes ensuring
Project integrity, meeting project objectives, and on-time progress payments.
Effective communication, providing adequate resources, and timely decision-making.
accurate communication, competency, and proper resource allocation.
accuracy, safety.
Project integrity, meeting project objectives, and on-time progress payments.
The instruments that are used to authorize cost centers to begin charging their time to a specific cost reporting element are
Progress payment reports.
Daily progress reports.
Work orders.
Data release reports.
Work orders.
Three employees met with the manager to decide who should represent the team and present the finished product. The white male had worked hard on the project, but did not offer input, improvements, or innovations. The Asian woman had made significant and beneficial modifications to the design, which greatly improved its usability. The African-American man corrected the design errors since he had previous design expertise. He also did the troubleshooting and intimately knew how each part and feature of the product worked. He also was the most articulate of the group when it came to explaining the operation and special features of the product. The manager had little contact with anyone but the worker-bee, white male team member during the project since the others were generally collaborating on, and coordinating features, of the product. What major communication barriers exist that overshadow the manager’s decision? (The manager decided to send the white team member. The manager is also a white male).
Words and noise.
One-way communication channels.
Bias and stereotyping.
Hidden agendas.
Bias and stereotyping.
The road construction project manager receives an addendum regarding right-of-way acquisition for her project. She sees designers chose to amend the route that originally impacted a section of an affluent neighborhood. The right-of-way needed to build the project would now be taken from a distressed neighborhood predominately inhabited by minorities and seniors. In fact, some property owners had not agreed to the right-of-way purchase price offered by the county, so portions of those properties were “condemned” to accommodate the new roadway and sidewalk width. What positive or negative aspect of moral justice does relocating the road through the distressed neighborhood, illustrate?
Libertarian justice.
Distributive justice.
Utilitarian justice.
Justice of entitlement.
Distributive justice.
What communication element involves judging the relevance, worth, goodness, or appropriateness of the received message?
Positive paralanguage.
Evaluative feedback.
Probing.
Perceptive interpretation.
Evaluative feedback.
The project manager announces that a change has been added to the project and he has gotten approval to use a little-tried material that is new to the market. None of the project team had any indication the project manager was negotiating a change, let alone implementation of a new, little-known, experimental material none of them were familiar with or who had read up on. The project manager’s style of communication is:
obscure.
inconsiderate.
selective.
reactive.
reactive.
Jane went to a job interview but no one told her part of the hiring process included an aptitude test. Jane had never heard of taking an aptitude test for a job interview. Part of the test required general key punch and secretarial skills that had little to do with the accounting job she was applying and interviewing for. Was the aptitude test a legitimate part of Jane’s interview process?
Yes, testing is an integral part of the hiring process, especially with large firms.
No, the test was not valid.
Yes, although it is not directly applicable, it will help determine what performance level Jane is at in her career.
No, the test is not reliable or credible for the position Jane is interviewing for.
Yes, testing is an integral part of the hiring process, especially with large firms.
To be purposeful, the team objectives and goals must be
productive and cost effective.
necessary and focused.
clear, meaningful, and measurable.
fully developed and achievable.
clear, meaningful, and measurable.
Project management includes the processes of initiating, planning,
identifying and executing.
scoping and controlling.
executing and process.
monitoring and controlling
monitoring and controlling
Strategic considerations that are typically required before a project is authorized include
market demand for the project.
creation of a unique product or service.
organizational need.
all of the above
all of the above
The first step in managing a project is
Identifying the problem.
Establishing a clear objective.
Identifying project requirements.
Planning and scheduling activities.
Identifying project requirements.
During the planning phase, auditors review processes and procedures and help control how they are implemented. Project ______ can have unforeseen effects on timely completion.
results
risks
ethics
approach
risks
Competing constraints include
Schedule
Budget
Resources
All of the above
All of the above
Which organizational structure gives high to almost total authority for the project manager?
Virtual
Functional
PMO
Organic
PMO
Factors in organization structure selection include:
Pareto charts
Physical location
Risk reviews
Hybrids
Physical location
Human resources expertise, skills, and competencies are examples of
Resource availability
Employee capability
Infrastructure
Software elements
Employee capability
What is a principle regarding systems?
Systems are not dynamic
Systems can be optimized
System components can not be optimized
all of the above.
Systems can be optimized
Centralization refers to the decision-making authority within the organization. _________ decision-making is that which is delegated down to subordinates
Complex
Formal
Centralized
Decentralized
Decentralized
An organization’s ________ provides the organization and its employees with an identity.
structure
culture
management
hierarchy
culture
In a culture where management maintains consistency through exclusive control, decision-making and auditing, new structure elements and interrelationships are created. ______ addresses vertical and horizontal components of job and work group differentiation and division of labor and authority.
Complexity
Formalization
Centralization
Decentralization
Complexity
_______ addresses written rules and procedures deemed necessary to maintain organization control and coordination.
Complexity
Formalization
Centralization
Decentralization
Formalization
When a project is performed under contract, _______ are considered constraints.
contractual provisions
specific project assumptions
boundaries
acceptance criteria
contractual provisions
Reading a release about their competitor’s new product progress and proposed release date, ABC Company directors meet to discuss the increasing pressure on them. They decide to escalate a current competitive product model they have in redesign. The model has been tested several times already. The last test revealed a potential overheating hazard that needed to be corrected. The current design can be put into production, which will beat their competition’s product to market. Safety features will still be worked on and a recall can be issued as soon as the redesigned portion is complete and tested. The budget director indicates that the benefits of being first to market will more than compensate for costs incurred from a future recall, since only a percentage of customers ever respond to recall notices anyway. What kind of ethical standard are the ABC Company directors exercising?
A restrained egoism.
Utilitarianism.
Nonsequentialism.
Kant’s ethics.
A restrained egoism.
Which of the following indicates project stakeholders current and desired engagement levels?
Stakeholder register
Stakeholder assessment matrix
Power/influence grid
Salience model
Stakeholder assessment matrix
Which of the following documents is a very sensitive document that must not be shared outside the project management team?
Stakeholder engagement plan
Communication management plan
Change management plan
Scope management plan
Stakeholder engagement plan
Which of the following is NOT a stakeholder management process?
Plan Stakeholder Management
Identify Stakeholders
Manage Stakeholder Engagement
Control Stakeholder Management
Control Stakeholder Management
The below organizational process assets are inputs to the Plan Stakeholder Engagement process. Which of the following organizational process assets is of particular importance to this process?
Templates
Policies and procedures
Configuration management knowledgebase
Lessons learned from past similar projects
Lessons learned from past similar projects
The ability to invoke discipline is an example of what kind of power?
Guilt-based
Reward-oriented
Referent
Punitive
Punitive
The use of flattery is an example of what type of power?
Pressure-based
Ingratiating
Avoiding
Referent
Ingratiating
The ability to understand and manage people is an example of what type of personality trait?
Social
Systemic
Political
Managerial
Social
Another name for positional power for project managers is
informal
formal
expert
punitive
formal
The ability to think abstractly and to innovate is an example of what personality trait?
Authentic
Cultural
Creative
Political
Creative
When a project manager participates in networking, connections, and alliances, they are exhibiting
Relational power
Persuasive power
Ingratiating power
Personal power
Relational power
The imposition of obligation or sense of duty by the project manager is an example of what type of power?
Guilt-based
Avoiding
Persuasive
Ingratiating
Guilt-based
When the project manager explains the essential business aspects of a project they are exhibiting
technical project management skills
leadership skills
strategic and business management skills
control feedback
strategic and business management skills
The willingness to serve other people is an example of what personality trait?
Service-oriented
Social
Systemic
Intellectual
Service-oriented
Allows the team to make their own decisions is an example of what kind of leadership style?
Transformational
Transactional
Charismatic
Laissez-faire
Laissez-faire
Interactional leadership includes which other type of leadership style?
Transactional
Transformational
Charismatic
all of the above
all of the above
Which of the following is not one of the 3 dimensions of complexity?
System behavior
Human Behavior
Intellectual Behavior
Ambiguity
Intellectual Behavior
Accepting others for what and who they are is an example of what personality trait?
Courteous
Authentic
Cultural
Managerial
Authentic
Is there any tool or technique that aids the project management team in effectively developing a project charter?
No.
Benefit contributions model
Various databases
Expert judgment
Expert judgment
What are examples of organizational process assets?
Previous project schedules.
Projected data.
Risk responses plans.
Cost baselines.
Previous project schedules.
Project Integration Management includes all of the following except
Develop Project Charter
Develop Resource Plan
Close Project
Close Phase
Develop Resource Plan
Who is responsible for analyzing information contained in the project scope?
The sponsor.
The project team.
The performing organization.
The initiator.
The project team.
Outputs from Develop Project Charter include:
WBS
high-level risks
PDM system
PMI system
high-level risks
What document defines how the project will be executed, monitored, and controlled?
T & M contract
The WBS
The Project Management Plan
SPI
The Project Management Plan
A _______ would be a subsidiary plan included in the project management plan
project control plan
risk management plan
project scope statement
project charter
risk management plan
The Project Management Plan documents planning process outputs, such as
how changes will be monitored and controlled.
communication techniques among stakeholders.
how work will be executed to accomplish objectives.
all of the above.
all of the above.
Enterprise Environmental Factors used in developing the Project Management Plan include:
governmental standards
risk register
quality management
all of the above
governmental standards
In Develop Project Management Plan, expert judgment is used to
tailor the process
develop technical details
determine resources
all of the above
all of the above
Project files containing project scope, cost, schedule, and performance baselines are part of the organizational processes and procedures used for
developing histograms
avoiding risk
developing the project management plan
none of the above
developing the project management plan
Which of the following is not a tailoring consideration in Project Integration Management?
Change
Governance
The cost baseline
Benefits
The cost baseline
Requirements documentation includes
Quality requirements
Acceptance criteria
Training requirements
all of the above
all of the above
Items in the project scope statement include
The scope baseline.
The WBS dictionary.
the WBS.
Project constraints.
Project constraints.
Components of the scope baseline include:
SBS
WBS dictionary
Product scope
none of the above
WBS dictionary
Imposed dates for specific activity completion or project deliverables are called
completion dates.
schedule activities.
schedule milestones.
delivery date.
schedule milestones.
The project scope statement
details the needs of the project.
is a statement of ‘what needs to be done’.
states the project objective.
defines the potential risks that might deter success.
is a statement of ‘what needs to be done’.
A work package is
a risk-mitigating component of the WBS.
A group of work components performed during the course of a project.
a document that defines and describes each component in the WBS.
a project work component at the lowest level of the WBS.
a project work component at the lowest level of the WBS.
When developing the product scope description, the project management team must
describe deliverables at a summary level or greater detail.
define the process and criteria for accepting products.
list and describe specific project constraints associated with the project scope that limit options toward product development.
provide sufficient detail to support later project scope planning.
provide sufficient detail to support later project scope planning.
What Define Scope output details the project’s deliverables and the work required to create the deliverables?
The project charter.
The project boundaries.
The project scope statement.
The project scope management plan.
The project scope statement.
Tools and techniques used to define scope include
product review.
expert judgment.
alternative factors.
all of the above.
expert judgment.
The project scope baseline contains
the initial WBS.
Capital investment control.
Human resources
Project procedures.
the initial WBS.
A project manager uses the WBS
To see how planned activities are related to overall performance.
To see how planned activities are related to overall budgeting and scheduling.
To see who is responsible for designated planned activities.
All of the above.
All of the above.
A WBS is
A hierarchy that defines and organizes project work.
A technique for evaluating a component or product during a project phase.
A common approach to implementing a quality improvement project program.
A contractual component that designates how activity time and materials are used throughout the duration of the project.
A hierarchy that defines and organizes project work.
Project Requirements can include
security requirements.
business requirements.
technical requirements.
all of the above.
all of the above.
Scheduled work, cost estimates, and work to be monitored and controlled, are contained in
the WBS dictionary.
the lowest level WBS components.
work performance reports.
the scope baseline.
the lowest level WBS components.
Resources used to define scope include:
consultants
stakeholders
industry groups
all of the above
all of the above
The project management plan is updated and revised
Through the Monitor and Control of Project Work process.
Through the Direct Project Execution process.
Through the Integrated Change Control process.
Through the Project Management Plan process.
Through the Integrated Change Control process.
A configuration management system
is seldom used
provides a way to manage changes within a project
is controlled by the sponsor
none of the above
provides a way to manage changes within a project
Performing Integrated Change control includes:
reviewing corrective actions
denying preventative actions
approving preventative actions
all of the above
all of the above
Managing project work requires implementing changes associated with
corrective action
preventative action
defect repair
all of the above
all of the above
_______ are produced as outputs from the processes performed to accomplish the project work planned and scheduled in the project management plan.
Plans
Scopes
Objectives
Deliverables
Deliverables
Outputs from managing project execution include:
deliverable status
cost incurred
proactive actions
all of the above
deliverable status
What types of actions do the project manager and project team perform to execute the project management plan to accomplish work defined in the project scope statement?
Pareto analysis
Review risks
Contact stakeholders
None of the above
Review risks