Manage Stakeholder Relationships Flashcards
What is the first step in stakeholder management?
Identify internal and external event stakeholders.
What should be described regarding an event?
The desired impact of an event.
How should stakeholders be prioritized?
According to power, influence, and interest.
What is important to recognize in stakeholder management?
Varied interests and goals of stakeholders.
What should be developed to guide ethical practices?
A code of ethics including customer rights.
What is crucial for effective communication with stakeholders?
Determine the best channels of communication for stakeholders.
What should be monitored in relation to competitors?
Activities, products, and services offered by competitors.
What must staff understand regarding stakeholders?
Expectations of stakeholders.
