Environmental, Ethical, and Global Issues for the Hospitality Industry Flashcards
What factors encourage global tourism?
Factors include cultural attractions, accessibility, economic conditions, and marketing strategies.
What special considerations should international travelers keep in mind?
Travelers should consider visa requirements, health regulations, and accessibility laws like the ADA.
Why is global travel important?
Global travel fosters cultural exchange, economic growth, and international understanding.
How should one apply ethical conduct in international business transactions?
By adhering to honesty, transparency, and respect for local customs and laws.
What are environmentally sound practices regarding guests in the hospitality industry?
Practices include promoting sustainable tourism, reducing waste, and conserving resources.
What environmentally sound practices should hospitality industry properties adopt?
Properties should implement energy-efficient systems, waste reduction strategies, and eco-friendly products.
What ethical and legal social behaviors are important in the hospitality industry?
Behaviors include respecting privacy, ensuring data security, and complying with regulations.
How can a professional code of ethics be applied to workplace problems?
By evaluating situations against ethical guidelines and making decisions that align with those principles.
What is the relationship between business ethics and product/service management?
Business ethics guide the development, marketing, and delivery of products/services to ensure fairness and integrity.
What role do ethics and social responsibility play in decision making in the hospitality industry?
They influence choices that affect stakeholders, community relations, and corporate reputation.
What are lodging and tourism taxes imposed by states and counties?
These taxes are levied on accommodations and tourism-related services to fund local infrastructure and services.
What current laws and regulations impact the hospitality industry?
Laws include health and safety regulations, labor laws, and consumer protection statutes.
What is the ripple effect of tourism dollars?
Tourism spending stimulates local economies through direct and indirect impacts on businesses and jobs.
How does tourism economically impact a state’s economy?
Tourism generates revenue, creates jobs, and supports local businesses, contributing to overall economic growth.
What economic role does the hospitality industry play in satisfying customer needs?
It provides services and experiences that meet consumer demands in a competitive market.
Why is monitoring economic trends important in the hospitality industry?
It helps businesses adapt sales strategies to changing economic conditions and consumer behavior.
