Communication and Professionalism Flashcards

1
Q

Define the effective elements of communication.

A

Effective elements of communication include clarity, conciseness, coherence, and active listening.

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2
Q

Establish lines of communication for effective events.

A

Lines of communication should be clear and accessible to all participants.

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3
Q

Define communication procedures and protocols.

A

Communication procedures and protocols are established methods for exchanging information within an organization.

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4
Q

Communicate verbally and in writing.

A

Effective communication can occur through both verbal and written formats.

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5
Q

Use communication tools/equipment effectively.

A

Utilize tools such as emails, video conferencing, and messaging apps to enhance communication.

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6
Q

Make effective presentations.

A

Effective presentations are clear, engaging, and tailored to the audience.

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7
Q

Plan and conduct meetings.

A

Meetings should have a clear agenda and objectives to be effective.

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8
Q

Establish and conduct business relationships.

A

Building trust and mutual respect is key to establishing business relationships.

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9
Q

Project a professional image.

A

A professional image is conveyed through appearance, behavior, and communication.

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10
Q

Describe effective leadership.

A

Effective leadership involves guiding and inspiring others towards achieving goals.

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11
Q

Demonstrate ethical behavior.

A

Ethical behavior includes honesty, integrity, and accountability in all actions.

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12
Q

Work effectively in a diverse environment.

A

Working effectively in a diverse environment requires respect and understanding of different perspectives.

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13
Q

Define time management.

A

Time management is the process of planning and controlling how much time to spend on specific activities.

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14
Q

List stress management techniques.

A

Techniques include deep breathing, exercise, and time management.

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15
Q

Identify issues and assess time constraints.

A

Recognizing issues and evaluating time constraints are crucial for effective problem-solving.

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16
Q

Identify and investigate problems.

A

Identifying problems involves recognizing symptoms, while investigation seeks to understand root causes.

17
Q

Participate in professional development activities.

A

Engaging in workshops, courses, and networking events enhances professional growth.