leadership intro ch 1 Flashcards
leadership
process whereby an individual influences a group of individuals to achieve a goal
management
requires determining routines and practices that offer structure and stability to others
emotional intelligence
possession of social skills, interpersonal competence, psychological maturity, and emotional awareness devoted to helping people work well together
key traits of leader
-vision for future
-able to see possibilities
-effective communication
-adaptable to situations
-use of experience for judicial decisions
leadership theory: physical and emotional characteristics that are crucial, mostly innate
trait theory
leadership theory: leadership in relational and contextual terms
style theory
leadership theory: leadership changes depending on the task at hand
situational-contingent theory
leadership theory: leader attends to needs and motives of followers; role model
transformational
leadership theory: individual’s perceived needs influence their behavior; positive relationship between effort and performance
expectancy theory
bleich’s tasks of management
-identify things that require responsibility and delegate
-verify minimum and optimum standards and identify roles
-validate skills of followers, strengthen areas of need
-communicate big picture plan for division of work and honor each role
-eliminate barriers/obstacles
-measure equity of workload
-recommend improvements
-use social network to receive feedback
bleich’s tasks of followership
-individual accountability
-implement care to safe/acceptable levels
-offer knowledge, skills, abilities to perform tasks
-collaborate with leaders
-follow feedback
-accountability to team effort
-reasonable risks
-evaluate and advocate for efficiency
-give and receive feedback
gardner’s tasks of leading/management
-envisioning goals
-affirming values
-motivating
-managing
-achieving workable unity
-developing trust
-explaining
-serving as a symbol
-representing the group
-renewing
leadership theory: leaders need to provide first for safety and security so that workers have opportunity to be creative and inventive
hierarchy of needs
leadership theory: hygiene (working conditions, salary, status, security) and motivator (achievement, recognition, satisfaction) factors recruit and retain staff
two factor theory
leadership theory: positive reinforcement for workers using ABC model: 1. antecedent analysis of clear expectations, 2. behavioral analysis and determination, 3. consequence analysis and reinforcement strategies
OB modification
