ch 14 collective action and governance Flashcards
an employee’s commitment to the organization’s mission, vision, and values
engagement
sharing power and control through participation in decision making
empowerment
organizational strategy that supports nurses to have ownership, autonomy, and input in their professional practice
shared governance
activities that are undertaken by a group of people who have common interests
collective action
process of negotiations between employers and a group of employees aimed at reaching agreements to regulate working conditions
collective bargaining
organization of workers who have come together to achieve common goals such as protecting the integrity of the trade, improving safety standards, achieving higher pay and benefits such as health care and retirement, increasing the number of employees an employer assigns to complete the work, and better working conditions
union
what is included in the quadruple aim of care
-patient experience
-population health
-reducing costs
-care team well-being
6 standards of healthy work environment according to american association of critical care nurses
-skilled communication
-true collaboration
-effective decision making
-appropriate staffing
-meaningful recognition
-authentic leadership
one or more rude, discourteous, or disrespectful actions that may or may not have a negative intent behind them
incivility
examples of overt bullying
-shouting/threatening harm
-being accused of making errors
-nonverbal intimidation
-eye rolling
-physical harm
examples of covert bullying
-being sabotaged
-having info/resources withheld that affect performance
-giving confusing/inaccurate info
-being told tasks were urgent when they weren’t
-not responding when a response is called for
examples of subtle bullying
-being excluded from activities
-being gossiped about
-having opinions ignored
-assigned unreasonable/unpleasant/impossible tasks, targets or deadlines
-being humiliated at work
-having all decisions challenged
