ch 22 person centered care Flashcards
4 principles that guide person-centered care
-treating people with dignity, compassion, and respect
-coordination of care
-personalization of care
-support of people to develop their strengths and abilities
program from patient protection and affordable care act: Examines 30-day hospital readmissions for myocardial infarction, heart failure and pneumonia, coronary artery bypass graft surgery, chronic obstructive pulmonary disease (COPD), and total hip and knee replacements
hospital readmission reduction program
program from patient protection and affordable care act: Reduces payment for conditions such as pressure ulcers when they were acquired after admission
hospital-acquired condition reduction program
program from patient protection and affordable care act: Medicare payments are adjusted to reward providers for the quality of care provided
hospital value based purchasing
program from deficit reduction act: Hospitals do not receive additional payment for selected conditions when they were not present on admission
hospital acquired conditions (present on admission indicator)
program from medicare access and children’s health insurance program reauthorization act: Rewards healthcare providers for providing coordinated, comprehensive, and higher-quality care
quality payment program merit-based incentive payment system, advanced alternative payment models
interconnectedness of various devices with a computer embedded in ordinary objects we use every day such as smartphones, sensors, self-monitoring devices, and electronic health records
internet of things
connectivity among people, data, processes, and devices
internet of everything
delivery model that facilitates care integration across settings
patient centered medical home
degree to which individuals have the capacity to obtain, process and understand basic health information and services needed to make appropriate health decisions
health literacy
bringing together congruent attitudes, behaviors, and policies within an organization in such a way that allows people to work effectively in cross-cultural situations
cultural and linguistic competence
4 dimensions of professional practice model
-therapeutic milieu
-practice competence and excellence
-management of practice and influence in health systems
-professional authority
roles of an advocate
•Defends or promotes the rights of others
•Changes systems to meet the needs of others
•Empowers and promotes self-determination in others
•Promotes autonomy of diverse cultures and social groups
•Ensures respect, equity, and dignity for others
4 principles of motivational interviewing (RULE)
-Resisting the righting reflex
-Understanding motivations
-Listening
-Empowering the person
information-rich, patient-centric endeavor that seeks to deliver the right care to the right patient at the right time and uses strategies such as case management, transitional care, disease management, and health technology while providing support to patients and providers
care coordination
