HR Management Objectives

Question 1

What is HR?

Answer 1

The design, implementation and maintenance of strategies to manage people for optimum business performance

Question 2

Why is HR important?

Answer 2

• UK is service driven, people are critical resources
• Competitiveness requires a business to be efficient and productive, difficult unless workers are motivated, have the right skills and are effectively organised

Question 3

What are the strategic tools?

Answer 3

• Workforce planning
• Recruitment and training
• Training and development
• Motivating staff
• Organisational structures

Question 4

How would the objective - ensure human resources are employed cost effectively, be implemented?

Answer 4

Pay rate should be competitive not excessive, minimise staff turnover, measure returns on investment in training

Question 5

How would the objective - make effective use of workforce and match the workforce to the business needs be implemented?

Answer 5

Need suitable, achievale workloads, avoid under/overloading staff
Right number, right skills, training programmes to cover skill gaps

Question 6

How might the objective - maintain good employee/employer relations be achieved?

Answer 6

Avoid unnecessary industrial disputes, timely and honest communication, sensitive handling of dismissal and redundancy, comply with legislation

Question 7

What must HR objectives do?

Answer 7

Link with corporate objectives and communicate with other departments

Question 8

How do external influences impact HR objectives?

Answer 8

Market changes - loss of market share = job losses
Economic changes - recession = redundancy
Technological changes - changes in communication
Social changes - single person households, house husbands
Political and legal changes - Employment legislation