Appraisal and Workforce Performance Flashcards

1
Q

What is labour turnover?

A

no. of employees leaving in a year/no. of employees employed in a year x 100

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2
Q

What is absenteeism?

A

no. of employees taking unauthorised days off in a year/ total days worked in a year x 100

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3
Q

What is lateness?

A

no. of late days/total no. of days x 100

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4
Q

How is productivity calculated?

A

output/employees x 100, output/input x 100

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5
Q

What is appraisal?

A

Assessing an employee’s performance, seeing if any training is needed

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6
Q

What is 360 appraisal?

A

Recieving feedback from several people

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7
Q

What is self appraisal?

A

Self reflection

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8
Q

What is peer appraisal?

A

Assessed by colleagues

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9
Q

Is it a legal requirement to have an appraisal system?

A

No

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10
Q

Will an appraisal system always motivate workers?

A

No, may mean an employee is underperforming, might be demotivating

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11
Q

Benefits of appraisal to employees?

A
  • higher pay
  • motivation
  • training
  • financial assistance for career development
  • bonus
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12
Q

Drawbacks of appraisal to employees?

A
  • targets might be unrealistic
  • training might not be put in place
  • might not be linked to pay or training
  • might be more critical than constructive
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13
Q

Benefits of appraisal to employers?

A
  • identify strengths and weaknesses
  • gather info for HR planning
  • link to TNA
  • potential for promotion - no need for external recruitment
  • workload can be considered
  • motivational tool
  • procedural issues identified e.g communication
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14
Q

What are ineffective appraisals?

A
  • lack of commitment
  • inconsistent approach
  • inadequate time allowed
  • failure to respond to employee concerns
  • unrealistic targets
  • ambiguous language
  • wrong staff appraised
  • when its invasive more than motivating
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