General Order 0.12

Question 1

The purpose of this General Order is to accomplish the following:
a. To provide guidance and resources to enhance ______ _____ within the
Department.
b. To define policy regarding commanders’ responsibilities to convey the
importance of the public’s trust in the Department to each of their employees.
GO 0.12, page 1

Answer 1

Public trust

Question 2

GENERAL. The California Highway Patrol (CHP) exists to serve and safeguard our
communities with compassion and understanding, to allow the public to enjoy California to the fullest. Enhancing safety through service means the CHP must seek every opportunity to increase trust with the public we serve, to enforce the law equally, impartially, and without __________ or _________.
GO 0.12, page 1

Answer 2

favoritism or prejudice

Question 3

Recent events have caused some to lose trust in law enforcement agencies across the nation, and governments in general. To reverse this trend, we must demonstrate, with each internal and external contact, the heart of service. This is our sacred duty to the public and profession we swore an oath to serve and protect. There are three primary reasons we must enhance safety through service by building public trust:
a. ______________________________________________.
b. Public support is essential for safer communities.
c. Provide an opportunity for the CHP to assume a Leadership Role in building a
public trust framework that could serve as a model to others.
GO 0.12, page 1

Answer 3

a. Public and officer safety is built upon mutual trust.