Extras Flashcards
What is the golden circle used for?
Used to gain an alternative perspective to existing assumptions about why some people achieve a disproportionate degree of influencers.
Method to achieve and sustain motivation/inspiration as it is proof that leaders are able to inspire action instead of manipulating people to act.
How is the golden circle used?
1,.Why - purpose, cause or belief.
2. How - strengths, values, and guiding principles.
3. What - products sold, services offered or your role at work.
This is more inspirational than what, how, then why, as it is the “why” which is inspiring, then the rest adds context.
Why is the golden circle method so effective?
Correlates to part of the brain:
Why and how: Limbic system - responsible for feelings, like trust and loyalty, as well as human behaviour and decision-making. No capacity for language (can make it hard to put feelings into words).
What: Neocortex - responsible for rational and analytical thought, and language.
What are the 4 elements of the situational tutoring model?
Coaching - high relationship building, low guidance on tasks.
Mentoring - high relationship building, high guidance on tasks.
Delegating - low relationship building, low guidance on tasks.
Directing - low relationship building, high guidance on tasks.
relationship building required to build confidence/motivation, tasks guidance required to build level of skill.
What are the key differences between a tutor, mentor, and coach?
Tutor “puts in” - formal, frequent, subjective specific teaching for a fixed period.
Mentor “puts in” - informal, occassional, general, ongoing guiding.
Coach “draws out” - formal and infrequent leadership for a fixed period. No specific knowledge, skills, or experience - learning requested by coachee.
What is a SMART objective?
Specific
Measurable
Achievable
Relevant
Time-bound.
What is resilience?
The ability to recover from setbacks, adapt well to change, and keep going in the face of adversity.
A process rather than an end state.
Is about thriving, not just surviving.
Involves supportive relationships, not just individual effort.
About adaptive, flexible responses, not a heroic feat.
Requires a systematic or ecological approach.
What was voted the biggest drain on resilience at work?
Managing difficult relationships/politics in the workplace.
What does “The Failure-Tolerant Leader” argue?
Diminishes need for resilience by creating an environment in which setbacks and successes are treated as positive learning experiences.
Avoid giving praise or blame.
What are the 3 characteristics of a resilient person?
A staunch acceptance of reality.
Belief that life is meaningful.
An uncanny ability to improvise.
What group did Emmy Werner find did best in adulthood?
“Vulnerable but invincible” - people from troubled backgrounds who thrived as adults.
What are the main reasons for wasted time in business?
Inadequate workforce supervision
Poor management planning
Poor communication
IT problems, low morale, and lack or mismatch of skills.
How to manage time most effectively?
- Set goals.
- Prioritise tasks.
- Set a time limit.
- Take time to break between tasks,
- Organise yourself.
- Remove non-essential tasks.
- Plan ahead
What is prep-do-review?
A technique used to better manage time.
- Prep - what task are you going to do? why? how?
- Do - do the task.
- Review - what can you learn from what you did? Would you do it differently next time?
What is the Eisenhower time management matrix?
- Do first - urgent and important tasks which must be done the same day.
- Schedule - important, but not-so-urgent tasks.
- Delegate - urgent and less-important tasks which must be done soon but are not priority to you can be delegated to others.
- Don’t do - unimportant and non-urgent tasks which aren’t necessary.
What is the Pareto Principle?
80% of results will come from 20% of action.
Helps to delegate tasks to which will have most impact.
What are the 5 key principles to goal setting according to Locke and Latham?
Commitment
Clarity - specificity
Challenge - degree of difficulty
Complexity - degree of goals demands.
Feedback - progress reporting.
What are the levels of listening?
Level 1 - superficial. Listen inwards then talk about whats of interest to you.
Level 2 - listen then answer with what you think they want/expect you to say,
Level 3 - concentrated. Listen deeply, ask follow-up questions, understanding.
