Civillian Complaint and Discipline Process

Question 1

The conduct of civilian members is governed by _________________________. Discipline matters relating to civilian members are governed by the respective ____________________ .

Answer 1

Standards of Conduct – Part II

Collective Agreement

Question 2

Members of the Toronto Police Service (Service) may initiate a conduct complaint about a civilian member in the following manner
 members of equal or lesser rank by way of a _______ to the civilian member’s supervisor
 a civilian supervisor or supervisory officer that directly manages a civilian member, and any civilian supervisor or supervisory officer of a higher rank than the civilian member by way of a _________

Answer 2

TPS 649

TPS 901

Question 3

The outcomes available in the complaint process for a civilian member are:

Answer 3

 unsubstantiated
 substantiated
 internal informal resolution.

Question 4

The disciplinary actions available in a substantiated complaint for a civilian member are:
1.
2.
3.
4.

Note-
Civilian members may not utilize time banks as an alternative to a suspension without pay.*

Answer 4

 verbal reprimand
 written reprimand
 suspension without pay
 suspension without pay pending recommendation for termination

Question 5

In accordance with the principles of ________________, assessed disciplinary penalties shall increase for subsequent offences and subsequent penalties shall not ______________.

Answer 5

progressive discipline

regress in severity

Question 6

However, in exceptional circumstances, and only following consultation with and advice from _______________, the same or a ____________ may be assessed.

Answer 6

Labour Relations

lesser penalty

Question 7

Notwithstanding the general principle, a __________________ may commence progressive discipline by imposing a higher level of discipline where the circumstances warrant a more severe penalty. To promote consistency and fairness, Unit Commanders shall consult with ______________ regarding discipline standards.

Answer 7

Unit Commander

Labour Relations

Question 8

Section 1.9, entitled “__________________________” of the Standards of Conduct, prohibits discriminatory behaviour.

Answer 8

Fairness, Discrimination and Harassment

Question 9

Reprisal

Members shall not _______________________ against any person who makes a report or complaint about their conduct or the conduct of another Service member.
Any member who, ________________ reports a breach of Service or legislative governance or an act of misconduct shall not be subject to reprisal for making such report.

Answer 9

harass, intimidate, or retaliate

in good faith,

Question 10

Civilian Members are Subjects in the complaints not______

Answer 10

Respondents

Question 11

A member who is the subject of a conduct complaint shall receive notification regarding the substance of the complaint on a ________. If notification may prejudice an investigation, it may be delayed.

Answer 11

TPS 649

Question 12

Civilian Notice

The notice shall be provided as soon as is practicably reasonable when
 there is _________ to support an allegation
 the evidence, if believed, would constitute _________/ a substantiated complaint
 a __________ has been identified.

Answer 12

Evidence
Misconduct
Subject Member

Question 13

Association Representation

Where a member is the subject of a conduct complaint, or a witness to a conduct complaint, members are reminded that they may confer with an Association representative prior to attending an investigative interview and may also request Association representation be present. Supervisors should remind members of their ability to obtain Association representation when investigating a complaint.

Answer 13

Note

Question 14

Member
 When notified by a supervisor of being the subject of an internal or external conduct complaint involving a criminal allegation shall, within___________, or as otherwise directed

Answer 14

10 calendar days

Question 15

Upon receipt of a TPS 931 (Civilian Disciplinary Report) with respect to a conduct complaint
 shall be provided the opportunity
- to confer with an Association representative, as applicable
- to have Association representation, as applicable
 may choose to respond to the disciplinary action in writing within ______________

Answer 15

10 working days

Question 16

Supervisor
When initiating an internal conduct complaint or receiving an external conduct complaint against a civilian member shall complete a TPS 901 and immediately forward to the subject member’s ________________.

Where the circumstances of the conduct complaint suggest an immediate investigation is warranted shall notify the ___________, _______________ or if absent the ______________________

Answer 16

Unit Commander

Question 17

_________________ in reference to internal complaints means if, at the conclusion of the investigation and upon review of the written report, the unit commander is of the opinion that there was misconduct and/or unsatisfactory work performance but that it was not of a serious nature, the unit commander may resolve the matter informally

Answer 17

Informal Resolution (Internal)

Question 18

_______________ means the act of correcting a fault or deficiency and is often referred to as a remedy

Answer 18

Remediation

Question 19

in reference to complaints means a report outlining the circumstances and investigative results of a complaint in a prescribed format as defined by Professional Standards – Complaints Administration

Answer 19

Report of Investigation (Internal)

Question 20

in reference to the civilian complaint and discipline process means a civilian member who is alleged to have engaged in misconduct by an act or omission where a complaint has been made and the member has been so designated by the investigating supervisor.

Answer 20

Subject member