Uniform Internal Complaint Intake Management

Question 1

Who determines which unit shall investigate and internal complaint?

Answer 1

PRS- Complaints Administration

Question 2

Uniform Internal Complaint Intake / Management
In circumstances where a complaint is made against a Senior Officer, the applicable Deputy Chief of Police (Deputy Chief) shall delegate a _________ to investigate and report on the matter. The Deputy Chief shall fulfil the role of a ______________ in adjudicating and/or directing the resolution of these complaints

Answer 2

Supervisor

Unit Commander

Question 3

Uniform Internal Complaint Intake / Management

Unit Commanders shall forward the completed file, including the adjudication/disposition, to PRS – Complaints Administration within ______ days.

Answer 3

120

Question 4

Human Rights

Discriminatory and harassing behaviour is ________, _________ and _______ under the Ontario Human Rights Code (Human Rights Code).

Answer 4

offensive, degrading and illegal

Question 5

Workplace Violence and Harassment

The Occupational Health & Safety Act (OHSA) legislates that workers are provided __________________

Answer 5

a safe workplace

Question 6

Members shall not h_______, i________, or r_______ against any person who makes a report or complaint about their conduct or the conduct of another Service member.

Any member who, in __________, reports a breach of Service or legislative governance or an act of misconduct shall not be subject to ________ for making such report.

Answer 6

harass, intimidate, retaliate

Good Faith , Reprisal

Question 7

Member
When notified by a supervisor of being a witness to an INTERNAL CONDUCT complaint involving a police officer shall, within ________ days, or as otherwise directed

Answer 7

10 calendar

Question 8

Police Officer
When notified by a supervisor of being the SUBJECT of an internal conduct complaint involving a NON-CRIMINAL allegation shall, within ________ days, or as otherwise directed

Answer 8

10 calendar

Question 9

Police Officer

When notified by a supervisor of being the subject of an internal conduct complaint involving a NON CRIMINAL allegation shall, within _______ days, or as otherwise directed

• prepare a TPS 217 containing all information related to the circumstances of the complaint and forward to the investigating supervisor
• attend an investigative interview and RESPOND to all questions posed that are related to the complaint in question

Answer 9

10 calendar

Question 10

Police Officer

When notified by a supervisor of being the subject of an internal conduct complaint involving a criminal allegation, shall, within 10 calendar days, or as otherwise directed

• ATTEND an investigative interview and MAY choose to respond to all questions posed that are related to the complaint in question
• MAY choose to prepare a TPS 217 which may contain information related to the circumstances of the complaint and forward to the investigating supervisor
• When a conduct complaint has been RESOLVED INFORMALLY the subject officer SHALL SIGN the applicable section of the TPS 901.

Question 11

Supervisor
When initiating an internal conduct complaint against a police officer shall complete a _______ and immediately forward to the subject officer’s __________

Answer 11

TPS 901

Unit Commmander

Question 12

Unit Commander

When notified of a police officer who is the subject of an internal conduct complaint shall
 comply with procedure 13-08 when immediate suspension is required
 ensure a TPS 901 is initiated and immediately forwarded with any attachments to _____________________

Answer 12

PRS – Complaints Administration

Question 13

Unit Commander

Upon receipt of a TPS 901 from PRS – Complaints Administration involving a police officer who is the subject of an internal conduct complaint shall
 ensure an investigating supervisor is assigned to investigate the complaint
 a Report of Investigation is completed within ________days
 consider consulting Equity, Inclusion & Human Rights if the complaint relates to the Human Rights Code

Answer 13

120

Question 14

Unit Commander

When determining that the internal conduct complaint is substantiated shall

Answer 14

 resolve the complaint informally, or

 impose disciplinary action

Question 15

Unit Commander

Upon being advised of an internal conduct complaint which, due to its complexity or where the reputation of the Service may be severely impacted in a negative manner, shall consult with the _____________________________

Answer 15

Unit Commander – Professional Standards.

Question 16

Unit Commander

When notified that a side issue has been identified shall ensure the TPS 901 is forwarded to _______________________

Answer 16

PRS – Complaints Administration

Question 17

Unit Commander

Has 6 months (PSA stipulation) to serve a TPS 951 on a subject officer that it has been concluded is responsible for misconduct

Answer 17

TPS 951 is a notice of hearing (disciplinary)

Question 18

in reference to internal complaints means if, at the conclusion of the investigation and upon review of the written report, the Unit Commander is of the opinion that there was misconduct and/or unsatisfactory work performance but that it was not of a serious nature, the Unit Commander may resolve the matter informally

Answer 18

Informal Resolution (Internal)

Question 19

means an allegation from internal sources concerning the conduct of a police officer, or the policies or the services provided by the Toronto Police Service.

Answer 19

Internal Complaint

Question 20

in reference to complaints means a report outlining the circumstances and investigative results of a complaint in a prescribed format as defined by Professional Standards – Complaints Administration.

Answer 20

Report of Investigation (Internal)

Question 21

Uniform Complaint Withdrawal

The Chief of Police (Chief) may continue to deal with the complaint if the Chief considers it appropriate to do so. If a complainant wishes to withdraw a complaint after a hearing has commenced, consent must be provided by the _____________________.

Answer 21

Chief and the OIPRD

Question 22

When a complainant wishes to withdraw a complaint, or a part thereof, the withdrawal must be ________________by the complainant.

Answer 22

in writing and signed

Question 23

When it has been decided that an investigation will continue even though the complaint has been withdrawn, the involved officer shall be notified in writing within ________ of the decision to continue with the investigation.

Answer 23

30 days

Question 24

When a PSA Hearing has commenced for an internal complaint, only the ____________ may receive the withdrawal

Answer 24

Hearing Officer

Question 25

The Unit commander shall upon receipt of a TPS 901 from PRS complaints admin, involving a police officer who is the subject of an internal conduct complaint, shall ensure a Report of Investigation is completed in _____ days.

Answer 25

120 days ( Pg 178)