Chapter 5 Me Flashcards
The AHJ expects fire officers to?
- To be a caretaker of municipal resources
- To assure policies are followed
- To ensure precious human and fiscal resources are protected and effectively used
Anything that creates a disparity between actual state and desired state
Could be a problem
An itemized summary of estimated or intended revenues and expenditure
A budget
The income of an organization from all sources
Revenue
The money spent for goods or services
Expenditure
An estimate of the income and expenditure of the jurisdiction
The operating budget
An allocation of money for the acquisition or maintenance of fixed assets
The capital budget
(Land, building, durable equipment)
The level of funding that would be required to maintain all services at the currently authorized levels, including adjustments for inflation and salary increases
The base budget
Proposed increases in spending
Supplemental budget request
Increases in fire department budget require
- Early notification
- Support of elected officials
_____ are both advocates and gatekeepers in developing the local budget
Elected officials
-They want to avoid raising taxes and, at the same time, deliver the services that the voters expect
Is a moral, mental, and physical state in which all ranks respond to the will of the leader
Discipline
First level of corrective discipline. Does not become part of the official record.
Oral reprimand, warning, or admonishment
When is a supervisor report required?
Required by state workers compensation agencies whenever an employee is injured
Must be submitted within 24-72 hours after investigation
Issues rules and regulations. Provides a range of services including hiring; coordinating discipline; and managing FMLA, disability, payroll, and retirement services
Human resource department
Policies are the _____ of order for the fire department
Backbone
The budget process is a cycle consisting of 6 steps
- Identification of needs and required resources
- Preparation of a budget request
- Local government and public review of requested budget
- Adoption of an approved budget
- Administration of approved budget, with periodic review and revision
- Close out of budget year
Increases in fire department budget require early notification and?
Support of elected officials
The _______ depends on the type of organization that operates the fire department and the formal relationship between the organization and the local community
The revenue stream
State government sets the rules for?
Local government
The municipality that oversees the fire department has a _______ that issues rules and regulations as well as provides a range of services
Human resource department
_________ provide guidance for compliance with state and federal laws and regulations. They provide the interface between the municipality and the regulators. This includes hiring; coordinating discipline; managing FMLA, disability, payroll and retirement services
Human resources department
Behind the fire departments rules and regulations, _____ is the second most important obligation of a first line supervisor
Human Resources
HR related areas that should be closely examined by fire officers
- Employee behavior
- Family medical leave act (FMLA)
- Grievance or problem solving procedure
- Transfers
- Promotions
- Code of conduct
- Leave management
- Payroll
- Benefit administration
- Retirement
Who conducts the final level of employee appeal hearings
Human Resources
_______ should be a continual supervisory process
Performance evaluation
______ on individual performance is most effective when delivered as soon as possible after an action or incident
feedback
______ is a moral, mental, and physical state in which all ranks respond to the will of the leader
Discipline
The fire officer builds ______ by training to meet performance standards, using rewards and punishments judiciously, instilling confidence in and building trust among team leaders, and creating a knowledgeable collective will
Discipline
Within the fire department discipline is divided into ?
Positive and negative or corrective sides
Positive discipline is based on?
Encouraging and reinforcing appropriate behavior and desirable performance
Corrective discipline is based on?
Punishing inappropriate behavior and unacceptable performance
_____ refers to starting out to correct a problem with positive discipline and then increasing the intensity of the discipline if the individual fails to respond to the positive form, perhaps by using mild corrective discipline
Progressive discipline
The key to _____ is to convince the parties that they want to do better and are capable of and willing to make the effort
Positive discipline
A fire officer provides ____ by identifying weaknesses, setting goals and objectives to improve performance, and providing the capability to meet those targets
Positive discipline
The starting point of ____ is to establish a set of expectations for behavior and performance
Positive discipline
______ is a key factor to ensuring success for fire companies
Teamwork
The fire officer sets the stage for ______ setting clear expectations and by “walking the talk”
Positive discipline
_____ can be used as a stimulant in positive discipline
Competitiveness
______ is one of the most effective strategies within the realm of positive discipline.
Empowerment
________, ______, or ________ is the first level of corrective discipline, considered “informal” by many departments
Oral reprimand, warning, admonishment
An informal discipline stays with the fire officer and does not become part of?
The employees official record
Performed to reduce the wear and tear on devices, vehicles, and facilities, usually on a predetermined schedule
Preventive maintenance
Repairs done to keep the item, vehicle, or fixed facility operational
Corrective maintenance
The federal health insurance portability and accountability act (HIPAA) was established in?
1996
_______ is considered to be individually identifiable information relating to past, present, and future health status of an individual
Protected health information (PHI)
_____ may only be shared for treatment, payment, or operational needs.
Protected health information (PHI)
_____ reports provide information that is related to fire department personnel, programs, equipment, and facilities
Routine report
_______ includes a supplementary report from the officer in charge of each additional unit that responded to an incident
Full incident report
What are considered infrequent reports
- Firefighter injury report
- Citizen complaint
- Property damage or liability report
- Vehicle accident report
- New equipment or procedure report
- Response to a grievance or complaint
- Suggestions to improve fire dept ops
- Firefighter work improvement plan
- Request for other agency services
______ report is required by state workers compensation agencies whenever an employee is injured. This report serves as the control document that starts the state file relating to an injury or a disability claim
Supervisor report
A supervisor report of an injury must be submitted within ________ of the incident or in line with the company policy after conducting an investigation into the facts
24-72 hours
A detailed account of activities, such as a narrative report of the actions taken at an incident or accident, and this should be included in the supervisors report
A chronological statement of events
Every ______ describes where the revenue comes from (input) and where it goes (output) in terms of personnel, operating, and capital expenditure
Budget document
Planned expenditures must be balanced against?
Anticipated revenues a year or more in advance
The _______ of the Human Resources function is one of the most important and sensitive areas of jurisdictional management
Proper administration
Municipal personnel rules usually require all of the official records of an employees work history to be in a ____
Secured central repository
Which is often used to analyze data and develop charts
Spreadsheets
What can bad/unsafe behavior be seen as which allow them to leach into accepted behavior
Traditions
Structured probationary programs require fire officers to complete a ______ evaluation of each probationary firefighter
Monthly
Which is considered the least difficult when a budget reductions is necessary
Defer scheduled expenditure such as station maintenance
