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Fire Officer Book > Chapter 5 Me > Flashcards

Chapter 5 Me Flashcards

1
Q

The AHJ expects fire officers to?

A
  1. To be a caretaker of municipal resources
  2. To assure policies are followed
  3. To ensure precious human and fiscal resources are protected and effectively used
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2
Q

Anything that creates a disparity between actual state and desired state

A

Could be a problem

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3
Q

An itemized summary of estimated or intended revenues and expenditure

A

A budget

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4
Q

The income of an organization from all sources

A

Revenue

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5
Q

The money spent for goods or services

A

Expenditure

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6
Q

An estimate of the income and expenditure of the jurisdiction

A

The operating budget

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7
Q

An allocation of money for the acquisition or maintenance of fixed assets

A

The capital budget
(Land, building, durable equipment)

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8
Q

The level of funding that would be required to maintain all services at the currently authorized levels, including adjustments for inflation and salary increases

A

The base budget

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9
Q

Proposed increases in spending

A

Supplemental budget request

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10
Q

Increases in fire department budget require

A
  1. Early notification
  2. Support of elected officials
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11
Q

_____ are both advocates and gatekeepers in developing the local budget

A

Elected officials

-They want to avoid raising taxes and, at the same time, deliver the services that the voters expect

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12
Q

Is a moral, mental, and physical state in which all ranks respond to the will of the leader

A

Discipline

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13
Q

First level of corrective discipline. Does not become part of the official record.

A

Oral reprimand, warning, or admonishment

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14
Q

When is a supervisor report required?

A

Required by state workers compensation agencies whenever an employee is injured

Must be submitted within 24-72 hours after investigation

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15
Q

Issues rules and regulations. Provides a range of services including hiring; coordinating discipline; and managing FMLA, disability, payroll, and retirement services

A

Human resource department

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16
Q

Policies are the _____ of order for the fire department

A

Backbone

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17
Q

The budget process is a cycle consisting of 6 steps

A
  1. Identification of needs and required resources
  2. Preparation of a budget request
  3. Local government and public review of requested budget
  4. Adoption of an approved budget
  5. Administration of approved budget, with periodic review and revision
  6. Close out of budget year
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18
Q

Increases in fire department budget require early notification and?

A

Support of elected officials

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19
Q

The _______ depends on the type of organization that operates the fire department and the formal relationship between the organization and the local community

A

The revenue stream

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20
Q

State government sets the rules for?

A

Local government

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21
Q

The municipality that oversees the fire department has a _______ that issues rules and regulations as well as provides a range of services

A

Human resource department

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22
Q

_________ provide guidance for compliance with state and federal laws and regulations. They provide the interface between the municipality and the regulators. This includes hiring; coordinating discipline; managing FMLA, disability, payroll and retirement services

A

Human resources department

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23
Q

Behind the fire departments rules and regulations, _____ is the second most important obligation of a first line supervisor

A

Human Resources

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24
Q

HR related areas that should be closely examined by fire officers

A
  1. Employee behavior
  2. Family medical leave act (FMLA)
  3. Grievance or problem solving procedure
  4. Transfers
  5. Promotions
  6. Code of conduct
  7. Leave management
  8. Payroll
  9. Benefit administration
  10. Retirement
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25
Q

Who conducts the final level of employee appeal hearings

A

Human Resources

26
Q

_______ should be a continual supervisory process

A

Performance evaluation

27
Q

______ on individual performance is most effective when delivered as soon as possible after an action or incident

A

feedback

28
Q

______ is a moral, mental, and physical state in which all ranks respond to the will of the leader

A

Discipline

29
Q

The fire officer builds ______ by training to meet performance standards, using rewards and punishments judiciously, instilling confidence in and building trust among team leaders, and creating a knowledgeable collective will

A

Discipline

30
Q

Within the fire department discipline is divided into ?

A

Positive and negative or corrective sides

31
Q

Positive discipline is based on?

A

Encouraging and reinforcing appropriate behavior and desirable performance

32
Q

Corrective discipline is based on?

A

Punishing inappropriate behavior and unacceptable performance

33
Q

_____ refers to starting out to correct a problem with positive discipline and then increasing the intensity of the discipline if the individual fails to respond to the positive form, perhaps by using mild corrective discipline

A

Progressive discipline

34
Q

The key to _____ is to convince the parties that they want to do better and are capable of and willing to make the effort

A

Positive discipline

35
Q

A fire officer provides ____ by identifying weaknesses, setting goals and objectives to improve performance, and providing the capability to meet those targets

A

Positive discipline

36
Q

The starting point of ____ is to establish a set of expectations for behavior and performance

A

Positive discipline

37
Q

______ is a key factor to ensuring success for fire companies

A

Teamwork

38
Q

The fire officer sets the stage for ______ setting clear expectations and by “walking the talk”

A

Positive discipline

39
Q

_____ can be used as a stimulant in positive discipline

A

Competitiveness

40
Q

______ is one of the most effective strategies within the realm of positive discipline.

A

Empowerment

41
Q

________, ______, or ________ is the first level of corrective discipline, considered “informal” by many departments

A

Oral reprimand, warning, admonishment

42
Q

An informal discipline stays with the fire officer and does not become part of?

A

The employees official record

43
Q

Performed to reduce the wear and tear on devices, vehicles, and facilities, usually on a predetermined schedule

A

Preventive maintenance

44
Q

Repairs done to keep the item, vehicle, or fixed facility operational

A

Corrective maintenance

45
Q

The federal health insurance portability and accountability act (HIPAA) was established in?

A

1996

46
Q

_______ is considered to be individually identifiable information relating to past, present, and future health status of an individual

A

Protected health information (PHI)

47
Q

_____ may only be shared for treatment, payment, or operational needs.

A

Protected health information (PHI)

48
Q

_____ reports provide information that is related to fire department personnel, programs, equipment, and facilities

A

Routine report

49
Q

_______ includes a supplementary report from the officer in charge of each additional unit that responded to an incident

A

Full incident report

50
Q

What are considered infrequent reports

A
  1. Firefighter injury report
  2. Citizen complaint
  3. Property damage or liability report
  4. Vehicle accident report
  5. New equipment or procedure report
  6. Response to a grievance or complaint
  7. Suggestions to improve fire dept ops
  8. Firefighter work improvement plan
  9. Request for other agency services
51
Q

______ report is required by state workers compensation agencies whenever an employee is injured. This report serves as the control document that starts the state file relating to an injury or a disability claim

A

Supervisor report

52
Q

A supervisor report of an injury must be submitted within ________ of the incident or in line with the company policy after conducting an investigation into the facts

A

24-72 hours

53
Q

A detailed account of activities, such as a narrative report of the actions taken at an incident or accident, and this should be included in the supervisors report

A

A chronological statement of events

54
Q

Every ______ describes where the revenue comes from (input) and where it goes (output) in terms of personnel, operating, and capital expenditure

A

Budget document

55
Q

Planned expenditures must be balanced against?

A

Anticipated revenues a year or more in advance

56
Q

The _______ of the Human Resources function is one of the most important and sensitive areas of jurisdictional management

A

Proper administration

57
Q

Municipal personnel rules usually require all of the official records of an employees work history to be in a ____

A

Secured central repository

58
Q

Which is often used to analyze data and develop charts

A

Spreadsheets

59
Q

What can bad/unsafe behavior be seen as which allow them to leach into accepted behavior

A

Traditions

60
Q

Structured probationary programs require fire officers to complete a ______ evaluation of each probationary firefighter

A

Monthly

61
Q

Which is considered the least difficult when a budget reductions is necessary

A

Defer scheduled expenditure such as station maintenance

Fire Officer Book (30 decks)

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