Chapter 11 Me

Question 1

Reflects economic and social issues that influence risk

Includes age, gender, income, race and ethnicity, social and cultural information, education, housing

Answer 1

Demographics

Question 2

1. Collect available assessments
2. Combine into a meter overview of regional factors
3. Most common feature is 100 year flood

Answer 2

Geography

Question 3

Water, waste, communications, energy, and transportation are all considered

Answer 3

Critical infrastructure systems where a failure would have a significant impact on the community risk profile

Question 4

Vision 20/20 provides 3 qualitative tools to determine the likelihood and impact of risk

Answer 4

1. Categories of risk likelihood
2. Risk consequence of impact
3. Level of risk

Question 5

An important concept in developing a CRR plan is identifying?

Answer 5

The acceptable level of risk

What the citizens and government can tolerate and afford

Question 6

The national fire academy advocates the 5 E’s of prevention.

What are the 5 E’s of prevention and mitigation

Answer 6

1. Education intervention
2. Enforcement intervention
3. Engineering
4. Economic incentives
5. Emergency response interventions

Question 7

A process that begins with a risk assessment followed by deliberate plans to prevent or mitigate those risks

Answer 7

CRR
Community risk reduction

Question 8

What are the 2 types of communications provided to the media?

Answer 8

1. Risk communication
2. Crisis communication

Question 9

Real time information, advice, and opinions between experts and people under threat

Answer 9

Risk communication

Question 10

Covers occurrence that create surprise, present a threat, and require a quick response

Explains specific event; identify likely consequences and outcomes; and provide specific harm reducing information

Answer 10

Crisis communication

Question 11

NFPA provides a “Get Your Message Out” media primer with 3 steps as follows

Answer 11

Step 1: Build a strong foundation
Step 2: Proactive Outreach
Step 3: Measured Responsiveness

Question 12

Used to make an official announcement to the news media from the fire department PIO

Answer 12

Press release

— should be dated and typed on department stationary, with the PIO contact information at the top

Question 13

When using social media outreach, commit to?

Answer 13

25% of the time listening to customers
50% of the time interacting
25% of the time creating new material

Question 14

Community service organizations focus on those at risk, including

Answer 14

1. Children under 6
2. Adults over 65
3. People with disabilities
4. People living in poverty
5. People that speak little or no English

Question 15

The process of _______ begins with identifying and prioritizing local risks and is followed by an integrated and strategic investment of resources to reduce their occurrence and impact.

Answer 15

Community risk reduction CRR

Question 16

A community is profiled using these elements to describe the community

Answer 16

1. Demographic
2. Geography
3. Building stock
4. Public safety response agency
5. Community service organization
6. Hazards
7. Economic factors
8. Past loss/event history
9. Critical infrastructure systems

Question 17

The _____ reflects the economic and social issues that significantly influence the identified risk

Answer 17

Community demographic profile

Question 18

The physical environment includes collection of available assessments and, if possible, assembling this information into a master geographic overview of the regional factors in risk analysis. The most common feature is identifying communities that could be affected by the ____

Answer 18

100 year flood

As in 1 out of 100 probability of something occurring

Question 19

______ evaluation is an important tool when evaluating a community risk due to natural disasters.

Answer 19

Building stock

1. Housing density
2. Housing age
3. High-density structures
4. Overcrowding

Question 20

In terms of population, those at risk include?

Answer 20

1. Children under 6
2. Adults over 65
3. People with disabilities
4. People living in poverty
5. People that speak little or no English

Question 21

Vision 20/20 provides 3 qualitative tools to determine the likelihood and impact of a risk

Answer 21

1. Category of risk likelihood
   — Rare, unlikely, possible, likely, almost certain
2. Risk consequence
   — Insignificant, minor, moderate, major, catastrophic
3. Risk level
   — Low risk, moderate risk, high risk, extreme risk

Question 22

A staged event to which you invite the news media to come and hear something important that you have to announce

Answer 22

Press conference

Question 23

The NFPA provides the following guidelines for the fire officer conducting an interview with the media

Answer 23

1. Be prepared
2. Stay in control
3. Look and act the part
4. It is not over until it is over