Chapter 12

Question 1

An official fire department letter or report that is presented on stationary with the fire department letterhead and generally is signed by a chief officer or headquarters staff member

Answer 1

Formal communication

Question 2

Short term directions, procedures, or orders signed by the fire chief and lasting for a period of days to 1 year or more

Answer 2

General orders

Question 3

A organization whose mission is to establish and improve the standards of state and local governmental accounting and reporting, thereby resulting in useful information for users of financial reports, and to guide and educate the public, including issuers, auditors, and users of those financial reports

Answer 3

Governmental accounting standards board

Question 4

Internal memos, emails, instant messages, and computer aided dispatch/mobile data terminal messages. Informal reports have short life and may be archived as permanent records

Answer 4

Informal communication

Question 5

A series of formal written questions sent to the opposing side of a legal argument. This opposition must provide written answers under oath

Answer 5

Interrogatory

Question 6

A budget format in which expenditure are identified in a categorized line by line format

Answer 6

Line item budget

Question 7

A decision document prepared by a fire officer for the senior staff. Its goals is to support a decision or an action

Answer 7

Recommendation report

Question 8

Written organizational directives that identify a desired goal and describe the general path to accomplish the goal, including critical tasks or cautions

Answer 8

Standard operating guidelines

Question 9

Written organizational directives that establish or prescribe specific operational or administrative methods to be followed routinely for the performance of designation operations or actions

Answer 9

Standard operating procedure