Chapter 1 Me Flashcards

1
Q

The IAFC calls the fire officer I level a?
In the textbook, the fire officer 1 will be referred as?

A

Supervising fire officer

Lieutenant

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2
Q

The IAFC calls the fire officer II level a?

In the textbook the fire officer II will be referred to?

A

Managing officer

Captain

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3
Q

The first paid on call fire department in the United States was established in?
(Paid only when called)

A

1679 in Boston, Massachusetts

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4
Q

The first organized volunteer fire company was established in?

A

Philadelphia, Pennsylvania by Benjamin Franklin in 1735

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5
Q

The union fire company was formed in 1735, under the leadership of?

A

Benjamin Franklin

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6
Q

The chain of command is used to?

A

Implement department rules, policies and procedures

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7
Q

The national incident management system (NIMS) was established by?

A

The federal emergency management agency (FEMA) and includes ICS

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8
Q

Most fire department are structured on the basis of 4 management principles. What are they?

A
  1. Unity of command
  2. Span of control
  3. Division of labor
  4. Discipline

USDD

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9
Q

The management concept that each fire fighter answers to only one supervisor, and each supervisor answers only to one boss, and so on is?

A

Unity of command

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10
Q

The maximum number of personnel or activities that can be effectively controlled by one individual is?

A

Span of control

Usually 3-7 according to chapter 1 pg 12
3-5 according to chapter 7 pg 199

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11
Q

Organizing an incident by breaking down the overall strategy into smaller tasks is?

A

Division of labor

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12
Q

Guiding and directing fire fighters to do what their fire department expects of them is?

A

Discipline

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13
Q

Fire officers are managers, what are the 4 functions of management originally identified by Henri Fayol?

A
  1. Planning
  2. Organizing
  3. Leading
  4. Controlling

POLC

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14
Q

Developing a scheme, program, or methods that is worked out beforehand to accomplish an objective is?

A

Planning

Planning includes establishing goals and objectives and then developing a way to meet and evaluate those goals and objectives

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15
Q

Putting resources together into an orderly, functional, structured, whole is?

A

Organizing

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16
Q

Guiding or directing in a course of action is?

A

Leading

Leadership is a complex process of influencing others to accomplish a task.

Motivating, training, guiding, and directing

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17
Q

Restraining, regulating, governing, counteracting, or overpowering is?

A

Controlling

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18
Q

What is developed by various government or government-authorized organizations to implement a law that has been passed by a government body?

A

Rules and regulations

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19
Q

What is developed to provide definite guidelines for present and future actions?

A

Policies

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20
Q

What are written organizational directives that establish or prescribe specific operational or administrative methods to be followed routinely for the performance of designated operations or actions?

A

Standard operating procedures (SOPs)

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21
Q

What are a fire officer I administrative duties?

A
  1. Record keeping
  2. Managing projects
  3. Preparing budget requests
  4. Initiating and completing station maintenance
  5. Conducting preliminary accident investigation
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22
Q

What are a fire officer I supervisory duties?

A
  1. Making work assignments
  2. Ensuring health and safety procedures are followed
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23
Q

What are a fire officer I nonemergency duties?

A
  1. Developing pre incident plans
  2. Providing company level training
  3. Delivering public education programs
  4. Responding to community inquiries
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24
Q

What are the administrative duties of fire officer II?

A

Meeting all of fire officer I requirements and

  1. Evaluating subordinate job performance
  2. Correcting unacceptable performance
  3. Completing formal performance appraisals
  4. Developing a project or divisional budget
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25
Q

What are the nonemergency duties of a fire officer II?

A

Meeting all of fire officer I requirements and

  1. Conducting inspections
  2. Reviewing accident, injury, and exposure reports
  3. Taking action to prevent reoccurrence
  4. Developing pre incident plans
  5. Developing policies and procedures appropriate for level of supervision
  6. Analyzing reports and data to identify problems, trends, or conditions
  7. Implementing corrective action
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26
Q

How many fire fighters are there in the United States?

A

Approximately 1.06 million

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27
Q

In the United States how many firefighters are full time and how many volunteer?

A

Approximately 30% full time
Approximately 70% volunteers

28
Q

How many fire departments are there in the United States?

A

29,819

(16% of the departments paramedic level EMS)

29
Q

Who imported one of the first hand powered fire engines from England?

A

George Washington

30
Q

Before two-way radios and electronic amplification how did chief officers give their orders?

A

Had to shout commands through his trumpet

(The trumpet remains a symbol of authority)

31
Q

When were fire insurance companies established?

A

In England soon after the Great Fire of London in 1666

32
Q

What is the primary source of revenue for fire departments?

A

Real estate taxes

33
Q

The fire service usually draws authority from who?

A

A government level

34
Q

Who is accountable for governing the body?

A

The fire chief

35
Q

How does a fire protection district operate like a school district?

A
  1. Sets tax rate
  2. Collects taxes
  3. Issues bonds
36
Q

The chain of command is used for?

A
  1. Used to implement department rules, policies, and procedures
  2. Enables a fire department to efficiently and effectively fulfill its mission
  3. Ensures that a given task is carried out uniformly
37
Q

Who established NIMS?

A

FEMA and it includes ICS

38
Q

What is division of labor?

A
  1. Breaks down overall strategy into smaller tasks
  2. Divided into units based on function
  3. Prevents duplication of job assignments
39
Q

What is discipline?

A
  1. Department establishes guidelines for fire fighters
  2. Behavioral requirements include following orders from superior officers and performance expectations
  3. Standard operating procedures
  4. Corrective disciplines discourage inappropriate behavior
40
Q

Developing a scheme, program, or method worked out beforehand to accomplish an objective. It includes establishing goals and objectives, then developing a way to meet and evaluate those goals and objectives

A

Planning

41
Q

What are short-range, medium-range, and long-range planning?

A

-Short-range: developing a plan that extends up to year

-Medium-range: covers planning that is 1-3 years in advance

-Long-range: covers events longer than 3 years in advance

42
Q
  1. Guiding or directing in a course of action
  2. A complex process of influencing others to accomplish a task
  3. Includes motivating, training, guiding, and directing
A

Leading

43
Q

Developed by government or government-authorized organizations to implement a law. No room for latitude or discretion.

A

Rules and regulations

44
Q

Provide guidelines for present and future actions. Often requires judgement on best course of action within it

A

Policies

45
Q

Written organizational directives that establish routine methods to follow for designated operations or actions. Developed within the fire department and approved by the chief. Provides a uniform way to deal with emergency situations.

A

Standard operating procedures

(Sometimes called standard operating guidelines)

46
Q

The root cause of almost every labor disturbance is a failure to manage the relationship between what?

A

Labor and management properly

47
Q

The intervention of a neutral third party in an industrial dispute is?

A

Mediation

48
Q

The largest fire service labor organization in the United States is?

A

The International Association of Firefighters

Represents 316,000 firefighters and paramedics in the U.S. and Canada

49
Q

What was the IAFF initial principal objectives?

A
  1. Establish the two-platoon/ 12 hour workday schedule
  2. Ensure that promotions were based on merit
50
Q

IAFF advocacy has improved?

A
  1. Quality of protective clothing
  2. Safety equipment
  3. Content of training programs
  4. Response to addiction and PTSD
  5. Advanced emergency techniques
51
Q

Why is the line between labor and management complicated in fire departments?

A

Because everyone belongs to the same collective bargaining unit

52
Q

What are the 4 major changes in a fire fighter career?

A
  1. Fire fighter completes probation training period
  2. Fire fighter gets promoted to officer
  3. Fire fighter gets promoted to chief officer
  4. Fire fighter retires
53
Q

Integrity refers to?

A

A complex system of inherent attributes that determine a persons moral and ethical actions and reactions, including honesty

54
Q

What is ethical behavior?

A

Decisions and behavior consistent with department values, mission, and code of ethics

55
Q

Civil rights are established by federal laws enforced in the workplace by?

A
  1. The equal employment opportunity commission
  2. Title VII of the civil rights act of 1964 (with the civil right act of 1991 providing additional compensatory and punitive damages)
56
Q

A consent decree can require:

A
  1. Community outreach
  2. Job fairs
  3. Pre-employment preparation
  4. Peer group coaching
  5. Meetings with a department representative to determine progress
57
Q

The unwelcome conduct of supervisors, co-workers, customers, contractors, or anyone else whom the victim interacts on the job, and the unwelcome conduct renders the workplace atmosphere intimidating, hostile, or offensive

A

Hostile work environment

58
Q

An employee behavior that requires an immediate corrective action by the supervisor

A

Actionable items

59
Q

Equal employment opportunity commission amended sexual harassment guidelines in?

A

1999

60
Q

Fighting fires was considered a ______ in early America, and no compensation was provided for such activities

A

Civic duty

61
Q

The union fire company was formed in 1735, under the leadership of?

A

Benjamin Franklin

62
Q

Who is the leading non-profit membership association that represents the interests of the volunteer fire, EMS, and rescue service?

A

The national volunteer fire council
(NVFC)

63
Q

The beginning of the shift report is reported when?

A

Within the first quarter hour to the battalion chief or district chief

64
Q

James O. Page made 3 specific recommendations to assist fire officers in training tasks. What are they?

A
  1. Develop a personal training library
  2. Know the neighborhood
  3. Use problem solving scenarios
65
Q

There are 2 organizations that offer fire credentialing, they are?

A

The center for public safety excellence (CPSE)

And the national fire academy
(NFA)

66
Q

What are 3 areas in which a fire officer shall keep their chief informed

A
  1. Progress towards performance goals
  2. Matters that may cause controversy
  3. Attitudes and moral