Chapter 42 Flashcards
Does user complaint of errors to programmers
Less often
What is FU message
File unavailable
What user think about error messages
Inability of a program to perform a certain function
What are 3 requirements of error message
- Be polite
- Be illuminating
- Be helpful
Does alert messages also known as notifiers
Yes
What is an alert
Alert notifies the user of the program’s action
What is confirmation
Confirmation gives user authority to override program’s action.
What are 3 ways of eliminating confirmation
- Do, don’t ask
- Make all actions reversible
- Provide mode-less feedback to help users avoid mistakes
What is mode-less feedback
Rich mode-less feedback is gives in-depth information about the status or attributes of a process or object in the current application.
What is visual
Making use of pixels on screen
What is mode-less
Information is always readily displayed, requiring no special action or mode shift on part of user to view and make sense of feedback e.g. bubble message on mouse pointer on any element.
