Chapter 4 Flashcards
What is user experience
User experience is the holistic combination of everything that the user sees, touches, feels and interacts with.
What is ease of use
Could I use it
What is usefulness
Would I use it
What is usability
Ensuring that interactive products are easy to learn, effective to user and enjoyable from user’s perspective.
Does their relationship between usability goals and user experience goals
Yes
What are usability goals
- Effectiveness
- Efficiency
- Safety
- Utility
- Learn-ability
- Memorability
What is effectiveness
How good the system is at doing what it is supposed to do
What is efficiency
The way system supports its users in carrying out their tasks
What is safety
Protecting the user from dangerous conditions and undesirable situations
What is utility
Utility is system providing the right kind of functionality so that the user can do what they want
What is memorability
Memorability is how easy it is to recall
What is user experience goals
- Satisfying
- Enjoyable
- Fun
- Entertaining
- Helpful
- Motivating
- Aesthetically pleasing
- Supportive to creativity
- Rewarding
- Emotionally fulfilling
What is software quality
The extent to which a software product exhibits these characteristics
- Functionality
- Reliability
- Usability
- Efficiency
- Maintainability
- Portability
What is the year of HCI
1980’s
What are 3 computer systems in landmark evolution
- Dynabook
- The star
- Apple Lisa
