Chapter 27 Flashcards

1
Q

What are types of web applications

A
  • Information-oriented sites
  • Transaction-oriented sites
  • Portals
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2
Q

What attributes can have Information-oriented sites

A
  • Sovereign attributes

- Transient attributes

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3
Q

What attributes can have Transaction-oriented sites

A
  • Sovereign attributes

- Transient attributes

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4
Q

What are kiosks

A

These are screens where we can view information or can do transactions. e.g. ATM machines

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5
Q

What is the posture of kiosks

A

Transient posture

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6
Q

What is the posture of handheld devices

A

Transient posture

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7
Q

What is the posture of appliances e.g. oven

A

Transient posture

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8
Q

What is flow

A

When people can concentrate wholeheartedly on an activity it is known as flow.

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9
Q

What is transparency

A

Interface must not unnecessarily call attention towards itself.

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10
Q

How to make an interface invisible

A
  • Follow mental models
  • Direct, do not discuss
  • Keep tools close at hand
  • Mode-less feedback
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11
Q

What are mental models

A

Show user only relevant information.

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12
Q

What is model and mode-less feedback

A

A dialogue box in work telling word count is model feedback.

A status bar in word showing statistical information.

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13
Q

What is orchestration

A

Designer should be invisible in an interface. Orchestration means harmonious organization.

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14
Q

How we can improve orchestration

A
  • Adding fineness
  • Distinguishing possibility from probability
  • Providing comparisons
  • Using graphical input
  • Reflecting program status
  • Avoiding unnecessary reporting
  • Avoiding blank slates
  • Command invocation vs configuration
  • asking less questions
  • hiding ejector seat levers
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