Chapter 37 Flashcards
What are 2 types of models
- mental model
2. Implementation model
What is mental model
How user thinks and perceive things
What is unified document management
It is an approach that we show one instance of document to user. It resembles to real case of a book when user see a book. In same way expects about a digital book. This is a new way of managing documents and files. It have auto save functionality.
What are keyboard accelerators
Functionality of a software achieved by keyboard.
What is snapshot copy
It is a function of a software that make a copy of a document with similar name.
What is the difference between milestone copy and snapshot copy
When we put significant changes in the document and save it, also put some annotation that what we change it, is called milestone copy whereas snapshot copy is copy of irregular intervals with similar name.
What makes a software considerate
- Considerate software takes an interest
- Considerate software is deferential (example of a restaurant, when we go to restaurant and waiter offer a table. But we choose another table and waiter follow our wise, then waiter is deferential.)
- Considerate software is forthcoming (related information and suggestions)
- Considerate software uses common sense
- Considerate software anticipates needs
- Considerate software is conscientious
- Considerate software does not burden you with its personal problems
- Considerate software keeps us informed
- Considerate software is perceptive
- Considerate software is self-confident
- Considerate software does not ask a lot of questions
- Considerate software fails gracefully
- Considerate software takes responsibility
Overall Considerate software takes care of user.
What is example of software not being deferential
Submit button
What is task coherence
Predicting what user will do based on what they did last
e.g. in word salman use arial 20 points font size,
akmal use times new roman 12 points font size
