CHAP 2

Question 1

Subjective
data provide clues to:

Answer 1

physiological, psychological, and sociologic
problems.

Question 2

The subjective data is obtained through

Answer 2

interviewing

Question 3

2 focuses of nursing interview

Answer 3

• establish rapport & rltship
  gain info on client
• developmental, psychological status

Question 4

4 basic phases of an interview in nursing:

Answer 4

preintroductory
introductory
working
summary

Question 5

in this phase, the nurse reviews the medical record before meeting with the client
Knowing some of the client’s already documented biographical information

Answer 5

Preintroductory phase

Question 6

during the introductory phase, the nurse explains these:

Answer 6

• discuss the of questions
• explain reason for notes
• assure confidential info to the client

Question 7

the guidelines that ensure confidentiality of client info

Answer 7

Health Insurance Portability and Accountability Act (HIPAA)

Question 8

conducting an interview should be at what level

Answer 8

eye level with client

Question 9

these are essential to promote full disclosure of information

Answer 9

develop trust and rapport

Question 10

Developing rapport
depends heavily on

Answer 10

verbal and nonverbal communication

Question 11

During this phase, the nurse elicits the client’s comments about major biographical
data

Answer 11

Working phase

Question 12

during this phase, the nurse summarizes information obtained during
the working phase and validates problems and goals with the client

Answer 12

Summary & closing phase

Question 13

in this phase, the nurse identifies and discusses possible plans to resolve the problem

Answer 13

summary and closing phase

Question 14

The client interview involves two types of communication

Answer 14

Nonverbal and verbal

Question 15

Your appearance, demeanor, posture, facial expressions, and attitude strongly influence
how the client perceives the questions you ask belongs to what type of communication

Answer 15

Nonverbal communication

Question 16

Actions that must be followed during a nurisng interview of nonverbal actions

Answer 16

Appearance
Demeanor
Facial expression
Attitude
Silence
Listening

Question 17

The client is expecting
to see a health professional; therefore, you should look the part. Wear comfortable,
neat clothes and a laboratory coat or a uniform. What type of nonverbal component is this?

Answer 17

Appearance

Question 18

in nonverbal communication your ___ should be professional

Answer 18

Demeanor

Question 19

not being overwhelmingly friendly/touchy is under

Answer 19

Demeanor

Question 20

Greeting the client calmly, by name and not
with references such as honey, sweetie, or sugar is under what type of nonverbal communication

Answer 20

Demeanor

Question 21

When you enter a room to interview a
client, display what?

Answer 21

Poise

Question 22

an overlooked aspect of communication. it often shows what you are truly thinking

Answer 22

Facial expression

Question 23

No matter what you think about a client or what kind
of day you are having, keep your expression

Answer 23

neutral and friendly

Question 24

appear shocked, disgusted, or surprised at what you are told is under

Answer 24

Attitude

Question 25

One of the most important nonverbal skills to develop as a health care professional is a

Answer 25

Nonjudgemental attitude

Question 26

allow you and the client to reflect and organize thoughts, which facilitate more accurate reporting and data collection.

Answer 26

silence

Question 27

is the most important skill to learn and develop fully in order to collect complete and valid data from your client

Answer 27

Listening

Question 28

Nonverbal communications to avoid

Answer 28

Excessive or Insufficient Eye contact Distraction & distance Standing

Question 29

Verbal Communication to avoid

Answer 29

Biased or leading question Rushing through interview Reading the questions

Question 30

these questions are used to elicit the client’s feelings and perceptions

Answer 30

Open ended questions

Question 31

open ended questions begins with the words

Answer 31

"how" or "what"

Question 32

Asking _____may help to reveal significant data about the client’s health status.

Answer 32

open ended questions

Question 33

these questions are asked to obtain facts and to focus on specific information

Answer 33

close ended questions

Question 34

these questions are useful in keeping the interview on course

Answer 34

close ended questions

Question 35

Closed-ended questions typically begin with the words

Answer 35

"when or did"

Question 36

used to clarify or obtain more accurate information

Answer 36

Close ended questions

Question 37

this approach helps you to obtain specific answers and reduces the likelihood of the client perceiving or providing an expected answer.

Answer 37

laundry list

Question 38

these type of questions are what? “Is the pain severe, dull, sharp, mild, cutting, or piercing?” “Does the pain occur once every year, day, month, or hour?” Repeat choices as necessary.

Answer 38

Laundry list

Question 39

This technique helps you to clarify information the client has stated; it also enables you and the client to reflect on what was said.

Answer 39

Rephrasing

Question 40

these words can encourage client verbalization

Answer 40

Well-placed phrases

Question 41

“uh-huh,” “yes,” or “I agree” are what types of words

Answer 41

Well placed phrases

Question 42

getting information from what the client tells you and what you observe in the client’s behavior may elicit more data or verify existing data is what type of action

Answer 42

Inferring

Question 43

Examples of verbal communication

Answer 43

Open & close ended Laundry list Rephrasing Well-placed phrases inferring Providing information

Question 44

include information that identifies the client, such as name, address, phone number, gender, and who provided the information—the client or significant others

Answer 44

Biographical data

Question 45

This category includes two questions: “What is your major health problem or concern at this time?” and “How do you feel about having to seek health care?”

Answer 45

Reasons for seeking health care

Question 46

Three variations in communication must be considered as you interview clients

Answer 46

gerontologic, cultural and emotional

Question 47

age effects are under what variation of interviewing

Answer 47

Gerontologic variations

Question 48

used to identify clients’ strengths and limitations in lifestyle and health status

Answer 48

Health history data

Question 49

Religious or spiritual practices Educational level Occupation are what type of data

Answer 49

Biographical data

Question 50

Meaning of COLDSPA

Answer 50

Character Onset Location Duration Severity Pattern Associated factors

Question 51

(How does it feel, look, smell, sound, etc.? is what type of question

Answer 51

Character

Question 52

when did it begin? is it worse than before? what statement tdoes this belong

Answer 52

Onset

Question 53

what makes it better? unsay maka lala ani? is what type of question

Answer 53

Pattern

Question 54

what other sympomts do u have? can u work with having this?

Answer 54

Associated factors

Question 55

Nursing health history format (client care plan)

Answer 55

Biographical data History of present health (COLDSPA) Past health history Family Health history Lifestyle and Health practice Developmental Level

Question 56

PQRST meaning

Answer 56

Provocative Quality Radiates Severity Timing

Question 57

in pqrst what does this question stand for "What provokes the pain or relieves it?

Answer 57

Provocative

Question 58

is the pain localized? or ga spread? what type of analysis is this from PQRST stand for?

Answer 58

Radiates

Question 59

Ask the client about any childhood illnesses and immunizations to date is what type of data

Answer 59

Personal health history

Question 60

the questions elicit data about the client’s health history related to their strengths and weaknesses

Answer 60

Past health or personal history

Question 61

include nutritional habits, activity and exercise patterns, sleep and rest patterns, self-concept and self-care activities, social and community activities, relationships, values and beliefs system, education and work, stress level and coping style, and environment.

Answer 61

Lifestyle & health practices profile

Question 62

This information is necessary to elicit an overview of how the client sees their usual pattern of daily activity

Answer 62

Description of typical day

Question 63

These questions uncover food habits that are health promoting as well as those that are less desirable

Answer 63

Nutrition and weight management

Question 64

sexual responsibility, basic hygiene practices, regularity of health care checkups (i.e., dental, visual, medical), breast/testicular self-examination, and accident prevention and hazard protection (e.g., seat belts, smoke alarms, and sunscreen). are under what data

Answer 64

self concept and self care responsibilities