5.3 Work Centers Flashcards
What are work centers?
Role-based user interfaces where users can access and complete daily tasks
Benefit of using Work Centers
Can be used to access system data and complete tasks without opening multiple applications
What specific tasks can work center tools be used for?
- Create SR
- Design data sets for business analysis
- Create inspection forms
How can a user be granted access to a desired work center?
Assign to appropriate security group(s)
List the work centers
Business Analysis Work Center
Data Set Designer
Manage Inventory Work Center
Manage Assets Work Center
Work Supervision Work Center
Work Execution Work Center
Manage Inspection Forms
Conduct an Inspection
Submit a Service Request
Business Analysis Work Center
Who uses it?
Business analysts
Business Analysis Work Center
What is this used for?
Hint: What do users do in this work center?
Analyze information and monitor and identify trends
Business Analysis Work Center
Benefit
Hint: What can data provided by this work center be used for?
Can be used to improve operation and user performance
Business Analysis Work Center
What does this work center do?
Converts Manage data to different formats and displayed in charts
Business Analysis Work Center
What does this work center ensure?
Ensures information is easy to consume
Data Set Designer
Who uses this work center?
Business analysts
Data Set Designer
What is this work center used for?
Create data sets
Data Set Designer
Advantage
(of using this work center)
Can create data sets quickly without the involvement of IT
Manage Inventory Work Center
What is done in this work center?
Manage:
* Item catalog
* Inventory reservations
* Inventory in storerooms
Manage Inventory Work Center
Purpose
Maintain adequate balances and manage carrying costs.
Manage Inventory Work Center
Benefit
Teams have the items needed to maintain all assets
Manage Assets Work Center
What does this do?
Manage corporate assets and locations
Work Supervision Work Center
What does this do?
Facilitates supervisors’ work management activities
Work Supervision Work Center
Who uses this work center?
Supervisors
Work Supervision Work Center
What is done in this work center?
Manage the workload of technicians and assign owners to the work
Work Execution Work Center
Who uses this work center?
Maintenance technicians
Work Execution Work Center
What is this used for?
Manage their own work orders on a computer or mobile device
Manage Inspection Forms
What is done here?
Create inspection forms
Manage Inspection Forms
How are inspection forms created?
Adding questions and defining responses
Manage Inspection Forms
Where are inspection forms available for inspectors once completed?
Conduct an Inspection tool