2.9 Automation Scripts Flashcards

1
Q

Benefit of automation script

A

complete customized configurations within Manage

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2
Q

How are scripts triggered?

A

Launch Points

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3
Q

Types of Launch Points

A

Object
Attribute
Action
Custom Condition
Integration

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4
Q

Object Launch Point

A

Record is created, deleted, or updated - triggers script execution

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5
Q

What additional options can be specified on an Object Launch Point?

A

Condition
Run script before or after record Save

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6
Q

Attribute Launch Point

A

script triggers when changes are made to a certain field

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7
Q

True or False: if a script is set with an Attribute launch point, any change to the record will trigger the script

A

False - script will only trigger if the specific field is modified in that record

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8
Q

Custom Condition Launch Point - how is this triggered?

A

by custom condition

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9
Q

Custom Condition Launch Point - when does the script execute?

A

when condition is satisfied

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10
Q

Where is the condition created, for a custom condition launch point?

A

Conditional Expression Manager application

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11
Q

Integration Launch Point

A

script triggers when integration occurs

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12
Q

Action Launch Point

How is the script triggered?

A

by calling a specific action

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13
Q

Action Launch Point

How can the action be called?

A

Through a Workflow or Escalation

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14
Q

How to trigger an autoscript through Workflow?

A

Utilize Action launch point - call the Action

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15
Q

Which type of script launch point can be triggered via Escalation?

A

Action Launch Point

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