40. bad news Flashcards
when giving bad news ensure (2)
1) setting is appropriate
2) pt’s confidentiality
before envolving the family you need
pt consent
how to give bad news (3) social techniques
1) in an empathic, compassionate manner
2) allowing enough time
3) providing translation, as necessary
After giving bad news arrange for
follow up / R/A
- impact
- understanding
Approach to breaking bad news (SPIKES)
S : Setting
- gather all the info, arrange privacy etc
P: Perception
- what have you been told so far
- what is your understanding
I : invitation
- how would you like me to give the information
- how much detail
- focus on tx plan?
K : KNOWLEDGE
- warning shot
- small chunks
- dx, tx, prognosis, support
E: EMOTIONS
allow time
identify emotions
S: strategy and summary
- questions
- support
how to to give a warning shot
I’m afraid I have some bad news
I wish things were different, I wish I could say that
I’m sorry to tell you that…