40. bad news Flashcards

1
Q

when giving bad news ensure (2)

A

1) setting is appropriate

2) pt’s confidentiality

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2
Q

before envolving the family you need

A

pt consent

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3
Q

how to give bad news (3) social techniques

A

1) in an empathic, compassionate manner

2) allowing enough time

3) providing translation, as necessary

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4
Q

After giving bad news arrange for

A

follow up / R/A

  • impact
  • understanding
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5
Q

Approach to breaking bad news (SPIKES)

A

S : Setting
- gather all the info, arrange privacy etc

P: Perception
- what have you been told so far
- what is your understanding

I : invitation
- how would you like me to give the information
- how much detail
- focus on tx plan?

K : KNOWLEDGE
- warning shot
- small chunks
- dx, tx, prognosis, support

E: EMOTIONS
allow time
identify emotions

S: strategy and summary
- questions
- support

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6
Q

how to to give a warning shot

A

I’m afraid I have some bad news

I wish things were different, I wish I could say that

I’m sorry to tell you that…

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