3.5.3 Human resources 🕺✨ Flashcards
Why do employees skive or quit jobs?
6 reasons
Job is not with expected
mismatch between job in person
little training or feedback
Little Growth or enhancement opportunities
Feeling devalued
Loss of confidence with senior team
What may help a business improve productivity?
Lean production
What is labour productivity?
Total output/total number of workers 
What is productivity?
What does it measure ?
A proper input per hour
the output per worker
measures that efficiency of workforce
What is Growth?
increase in Productivity to reduce average cost per unit to produce
What are the six factors that influence the levels of labour productivity?
quality of fixed assets such as equipment
Skills ability motivation of work force
Methods of production
Organisation
extent of training
External factors reliability of suppliers
What is the labour turnover calculation?
Number of employees leaving
/average number of employees *100
What do we compare the labour turnover calculations to?
It’s a total number of employees that work at the business - Historical figures
What is labour turnover calculation is a measure of?
Performance
What do some departments naturally ?
Higher turnover - context important
what may a high labour turnover be due to?
Poor recruitment
week induction
low pay rate
What happens if there is a rising figure of the labour turnover? 
Will flag up any issues and tell the business to investigate workforce practices
What are the 4 factors that may influence labour turnover?
Type of business -
seasonal labour turnover
employ temporary staff
economical conditions - down turn ? low labour turnover
Growth? High LT - due to transferable skills and opportunities
Labour mobility - Transferable skills
employee loyalty 
What is the absenteeism calculation?
Number of workers lost through absence/Total of possible days workEd * 100
What does the absenteeism cal show ?
What is it caused by ? 
Low staff morale
low job satisfaction
Poor management
stress
lack of recognition
Poor working conditions
What is the cost of absenteeism?
Lost orders
lost output
poor customer relations
How can we reduce absenteeism increase productivity , retention and reduce turnover
Financial rewards - Increased pay rates
Profit share schemes
Bonuses and Commissions
Performance-related pay
Attendance rewards
Loyalty bonuses
Paying workers more or sharing profits may increase commitment and effort leading to higher output and productivity
If financial rewards are greater than those of other employers staff are less likely to want to leave
Bonuses and commissions are only paid when they have been earned or if targets have been met
Attendance and loyalty rewards may improve the intrinsic motivation of workers as they feel valued
What are the four ways we can increase productivity and retention and reduce turnover and absenteeism?
Financial rewards
Employee share ownership
consultation strategies
empowerment strategies
How many employee share ownership reduce absenteeism and turnover
Rewarding managers with shares
- increase their commitment to achieving objectives
Employees who own shares in the business may work harder - take less time off as they have a financial stake in the success of the business
How many consultation strategies increased productivity retention and reduce absenteeism? 
Consultation is when employers obtain views of the employees when making decisions
Workers are likely to feel more involved - less likely to take days off work
What are the three types of consultation?
Pseudo - consultation- Management makes decisions and inform employees for a representative employees have no power to influence
classical consultation involves employees - through representatives allows employees to have an influence on management decisions
Integration - Democratic method of decision-making
What are the 5 empowerment strategies may help increase productivity and retention and reduce turnover absenteeism?
Training 🏋️♀️ - equips them with skills needed for advanced tasks
Provided with necessary resources - Allows them to make improvements
handover authority- confident to make own Decisions and explain themselves
inspire confidence -need to feel confident in the new role if not it can lead to hesitancy
provide feedback - this allows them to build from their mistakes
What is empowerment?
Providing employees will autonomy and responsibilities to make their own decisions
What does Empowerment allow employees to do ?
solutions find their own solutions making them more independent
