1.4.2 Recruitment, Selection And Training 🕵️♀️ Flashcards
What is the recruitment process
Needs analysis -
make job description and person specification
- advertise
- collect to read CVs-
shortlist applicants
private - Interview decide and call for references
public- Ask for references Interview and decide 
What is the first stage of the recruitment process? why?
- Identify the vacancy (needs analysis)
A reduction in hours
relocation
expansion
maternity leave
What is the second stage of the recruitment process?
Job descriptions - details All of the aspects of the actual role that needs to be filled
Eg . Salary hours accountability
What is the third stage of the recruitment process?
Person specification - trying to find out what kind of person you need for skills qualities and qualifications
What is the fourth stage of recruitment
Advertising the position- Job centres
recruitment agencies - If business is able to afford
company website
social media
If you need someone who is more local might as well advertised in a newspaper 🗞 
What is the fifth stage of recruitment process?
Collecting application form CVs -
This is good as it’s easier to compare candidates as is the standard forms of all applicants and businesses
however it takes a while to fill-in so may have a low response rate
What is a CV? What are the positives and negatives
Summary of employees working life and interest
+ - Potential employees may already have one
❌ it’s not specific to the business so might be hard to judge whether they are the right candidates for the vacancy
What happens within the interview stage?
The business needs the applicant face-to-face and asks questions
They can be given situation
A tour
Intray tasks 
What is the cheaper way to recruit ?
Online recruitment- applicants and send CVs anytime it’s cheap it’s quicker
you can store data
What is internal recruitment?
When the business employ someone from within the organisation
What are the positives and negatives of internal recruitment?
✅ Familiar with culture of the business so no need for induction training and lead to an reduction in cost
+ Business knows strengths and weaknesses of employees - less risky
+ can motivate staff as it shows there is more chance of getting a role
- Leaves behind a space to the fill- more work load and time
- limited pool the candidates - lack of new ideas 💡
— May lead to hostility and rivalry within the workforce
What is external recruitment?
When you bring somebody from outside of the organisation to fill in a vacancy
What are the positives of external recruitment?
New ideas
a large pool of applicants so you’re more likely to find the best and suitable candidate
new employees are normally more motivated
What are the negatives of external recruitment?
May clash with work workers and work culture
more risky difficult to judge what kind of person they are just from interviews
more costs with recruitment and training
What are the six costs of recruitment?
- Cost of training new staff - new toys require induction training and formal qualifications are needed
- Cost of advertising
- Cost of new staff that don’t want to stay
- Cost of interviewing - time refreshments
transport
documents - Decrease in productivity - workers have to be taken out of existing role to help with recruitment
6. Cost of outsourcing
What are the three training costs ?
Training course and other resources - have to pay for external training
Loss of output - off the job nothing produced - lower output levels - slow production
Employee leaving - business spend money on worker to train and they leave
Have to recruit people who have been trained - reduce risk
What is induction training?
Training given to employees when starting a new job
What are the two types of induction training?
on the job training 🏋️♀️- training is given in the workplace by employer
off the job training 🏋️- training is taken outside of workplace with external trainer
What are the five ways on the job training can happen?
learning from others - asked to look at person doing and copy
mentoring - more experience person advises less experienced person
Job rotation - worker spent time doing one job and another to broaden experience
Traditional apprenticeships
graduate training
What are the positives and negatives of on the job training?
Positives - Output is being produced in please actually learn by doing the job
cheaper
Negatives- Output may be lost if new employee makes mistakes
dangerous
stressful if working in a group project
What are the positives off the job training?
Positives
Output is not affectedIf mistakes are made
Worker learners are not distracted by work tasks
customers and others are not put at risk
What are the negatives of off the job training? 
Expensive you have to pay external specialist to train workers
workers may feel a sense of lack of contribution outputs not been benefited by the business 👩💼
takes time to find trainer 
What are the four stakeholders that will benefit from training?
Managers- giant high skilled workforce that is more flexible and cooperative Increases motivation 
owners- Productivity will be increased - lower costs - lower prices -Competitive edge

Employees- With greater skills- feel more valued - increases job security less stress
customers- Training will increase of quality of your products produced - increase customer satisfaction
