1.5.3 Business Objectives 📝 Flashcards

1
Q

What is an aim? 

A

A strategic goal 🥅 of the business

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2
Q

What is an Objective ? 

A

Specific steps needed to achieve the aims

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3
Q

What are the three purposes of aims and objectives?

A

Focuses all members of the business around a common goal

Aids decision-making

objectives motivate staff

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4
Q

How do we write an effective objective?

A

S pecific m easurable a ttainable r elevant t ime bound
SMART

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5
Q

What are the six aims businesses have?

A

Survival
profit maximisation
Marketshare
cost Efficiency
Employee welfare
customer satisfaction

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6
Q

What is survival ?

A

When you reach an substantial level of sales allowed the business to break even

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7
Q

How is survival achieved? When do we need to survive ?

A

penetration pricing to break into the market

use that there is

a new competitor

When we are trying to break into a new

market external shocks

difficult trading time

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8
Q

What is profit maximisation?

A

Will you make as much profit as possible within the time given - used with shareholders in Business

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9
Q

Hoe may we achieve profit maximisation?

A

Having the lowest possible production costs
using skimming pricing strategy -
setting the highest price

having short-term strategies with shareholders

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10
Q

What is market share?

A

The percentage of the market that the business has in revenue or units sold

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11
Q

Why do businesses want to increase market share?

A

Insures control over pricing

increases output economies of scale

profit margins will increase

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12
Q

What is cost efficiency?

A

When the business reduce costs to increase profit and survive an economic downturn

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13
Q

How can we achieve cost efficiency?

A

Lean production
reducing labour costs - redundancies changing suppliers
subcontracting
developing ways that save energy

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14
Q

What is employee welfare?

A

A more modern focus on an business objective that meets the needs of employees

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15
Q

What are some external or internal examples of employee welfare?

What may this lead to

A

External - insurance for gym

internal - proper brakes uniform correct equipment

Leads to satisfied and loyal and hard-working employees

increase morale motivation and increase in productivity

enhances image

recruitment is easier and retention is better

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16
Q

What is customer satisfaction?

A

Business tries to meet needs of their customers - Common in service industry

17
Q

What would a more customer centred approach do?

A

Insures repeat sales

creates brand loyalty - prevent customers from switching to competitors

18
Q

What are social Objectives ? 

A

When you show concerned for your local area people and the environment

19
Q

What does social objectives involve?

A

Allows a fair wage

Sensible working hours

protecting the environment

contributing to local communities