1.4.1 Approches To Staffing 👩‍🏭 Flashcards

1
Q

What are the two ways staff may be seen as toward the business ?

A

As an asset- Value their employees and have concerns of their welfare

 or a cost -Want employees to complete as much work as possible

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2
Q

What are the examples that show how we can make our employees an asset?

A

Have developed training
appropriate numeration
job security
more autonomy
participate in decision-making
good working conditions
Chances Promotion

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3
Q

What are some ways a business may treat their employees like a cost

A

Paying minimum wage

having penalties for being late recruitment low quality recruitment 

Using financial incentives to increase productivity

minimal legal rights

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4
Q

What is a Flexible workforce?

A

Can respond In quantity and type of changes in market demand

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5
Q

What are flexible hours workers?

A

Workers that can choose when they work their hours

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6
Q

How many workers that have flexible hours help the business be flexible?

A

Help extend opening hours

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7
Q

What are the positives of having workers with flexible hours?

A

Can save costs As hours vary with demand

can help meet employee legislation

give more autonomy and freedom increase morale

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8
Q

What are the negatives of having workers with flexible hours?

A

Less rigid hard to manage

lose customers if reduced hours

have to set an additional administrative workers to set up flexible working

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9
Q

What is multitasking?

A

Process of enhancing skills of employees

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10
Q

How many multitasking help the business be more flexible?

A

Helps the business deal with a variety of issues as employees have a range of skills

and helps the business be more efficient 

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11
Q

What are the positives of multitasking?

A

Helps free up time for managers

And utilise their workforce more efficiently which reduces labour costs and increase productivity

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12
Q

What are the negatives of multitasking

A

May require significant investment

workers expected to know additional things and work harder without extra pay

May not be appropriate for all job roles, especially those that require a high level of expertise

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13
Q

What are part-time workers?

A

Workers that do not work more than 30 hours a week

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14
Q

What are temporary Workers?

A

Because that do not have a permanent contract with the business

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15
Q

How many part-time workers help the business be flexible

A

Employed during the week during peaks of demand

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16
Q

How temporary workers help the business be more flexible?

A

Can help to meet changes in demand

17
Q

What are the positives of part-time and temporary workers?

A

This additional option of working allows businesses to retain talent and meet talent

Workers can work when the most productive no distractions

18
Q

Our negatives of part-time or temporary workers

A

Harder to monitor

and they may be a challenge of communication as they are not always There

19
Q

What is outsourcing?

A

Getting people to carry out tasks for you that is originally carried out by people employed by the business

20
Q

Why does outsourcing make the business more flexible?

A

It’s to focus on core abilities and carry out other work

21
Q

What are the positives of outsourcing?

A

Lower costs
and capacity is increased
and access to specialist skills that may not be available

22
Q

What Are the negatives of outsourcing?

A

Staff may resent outsourcing because jobs maybe threatened

loss of control reliance is placed on suppliers

23
Q

What is homeworking?

A

Undertaking regular work at home

24
Q

What are the positives and negatives of homeworking

A

high morale at home however communication may be affected

25
Q

How many homework and make the business more flexible?

A

Easier to access workers on their skills

26
Q

What is the distinction between dismissal and redundancy ? 

What are the two types of redundancy? 

A

Dismissal is when something is done wrong - Gross conduct , punctuality
You are not entitled to pay

Redundancy - as when there is no work for them to do and you don’t require their services

Voluntary redundancy- retirement

  • compulsory- member of staff must leave the job if they have an employment contract the entitled to pay out
27
Q

What are the two ways an employer can resolve issues with their employees?

A

Individual approach- Managers meeting directly with staff members

collective approach- Involves a representative from employees meeting on behalf of all employees ( trade union) 

28
Q

What is May there issues over between employers and employees ?

A

Pay
leadership
working conditions
Other employee promotions
holiday request

29
Q

What are the positives and negatives of the individual approach?

A

Positives - private honest and confidential

May be able to obtain an individual resolution

Feel more valued as their opinions are heard

Negatives- time-consuming
Lack of transparency can create tension between staff

30
Q

What are the positives and negatives of the collective approach?

A

Positive - deals with all employees together so quicker

Employees hold more power as a group

Transparent- the process has consistent outcome

Negative-certain policies have to be followed

A lack of resolution may impact employers lead to a strike

31
Q

What is training?

A

The process of increasing the knowledge and skills of workers so they are better
Able at performing their job

Flexible so that they can do more than one job

improving standard of work

assistant in recruiting

32
Q

What are the advantages of having a flexible workforce?

A

Allows business to expand and contract with your response to change make it more agile

Cheaper to employ temporary workers

Easier to operate more efficiently

33
Q

Negatives of a flexible work force ?

A

Core workers want to be part of a stable team - unable due to temporary workers - low moral and efficiency of orders

Lack to communicates

Low value outsourcing

34
Q

Why may employer and employee relationships be at conflict ? (4)

A

Rates of pay - employers want to reduce costs and wages but employees want substantial pay to raise living standers

Into of new tech - employers want to raise efficiency - however employees may resist to new practices and fear loss of jobs

Flexible working - able to manage more efficiently- however may be unpopular

Working conditions- employees want good but is expensive for employers

35
Q

What are the four ways to develop a flexible workforce?

A

Multi skilling
Part time and temporary workers
Outsourcing
Flexible hours and homeworking