3.1.1 Corporate objective 👩‍✈️ Flashcards

1
Q

What is the mission statement?

A

A qualitative statement of an organisation aims 

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2
Q

What are corporate objectives ?

A

Relate to the business as a whole - set up by the senior management of business

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3
Q

What are Department objectives?

A

Go into more detail of the specifics as to how corporate aims met

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4
Q

What are the three uses of a mission statement ?

A

Focus 🧘‍♀️ - helps involve all employees - in the businesss

Profitability - help motivate employees - become more efficient

Identity - help creates this in a competitive environment

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5
Q

What is the hierarchy of business objectives ?

A

Aim
Mission
Cooperate objectives
Functional obj
Individual Targets

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6
Q

What are the 3 critical appraisals of mission statements ?

A

Purpose - MS sets the overall aim - long term objectives of business

Intended audience - MS written for stakeholders of business

Relation of cooperate Strategy of business -
Allows the flow of MS - and outline business obj

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7
Q

What are the 3 uses of a mission statement ?

A

Track progress - heading in the right direction in relation to corporate aim

Public relations - informs stakeholders of the business aims and what it plans to achieve

Strategic planning - MS can outline what business wants to do - sets good starting - can achieve corporate aims

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8
Q

What are the 7 limitations to Mission Statements ?

A

Not always supported by business actions - MS less beneficial

Too vague - don’t know what aims are set

Viewed as a public relation stunt - viewed cynical - only to enchance image and not as a useful tool

Can be unrealistic got over optimistic

Can become obsolete If the business develops but the mission statement is the same

And conflict if not properly written

Can waste management and resources

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9
Q

What are the stakeholders perspectives on mission statement?

A

Owners - allows them to communicate the aims of the business towards the target market -

managers- look for objectives in mission statement

Employees - individual targets enhanced focus and motivation

Pressure groups - to see the intent of the business and ensure that their needs are being met and align with the business - Clear and precise

Customers- need to align specific needs

Competitors - need to see a mission statement - for their identity allows them to differentiate from a missing statement or make it better

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10
Q

What is Ansoff’s Matrix ?

A

 is a tool for businesses with a growth objective

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11
Q

What is Ansofts matrix used to identify ?

A

appropriate corporate strategy

identify the level of risk associated with the chosen strategy

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12
Q

What does Ansoffs Matrix look like?

A

. market
existing New
Market penetration. Marketdevelopment

Existing Product development - mod risk

Product

new  Diversification (high risk ) 

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13
Q

What is market penetration?

A

Least riskyTo achieve growth

Will you increase sells in the market for an existing market will penetrate it more deeply - sell more to the same customer

Regular use
Loyalty

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14
Q

What is a product or service development?

A

New products and services developed for the existing market

Such as research and development to sell new products to existing customers

Designing
relaunching heritage products new versions

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15
Q

What is market development ?risk?

A

Moderate risk - existing products or services sold to New markets

-Finding and Exploiting new marketing opportunities existing products

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16
Q

What is diversification? risk ?

A

New products sold into New markets  - most risky - Entirely new target market- We develop products

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17
Q

What are the four uses of Ansoffs Matrix? What can we consider?

A

Helps identify potential markets for future options of expansion

And potential marketing strategies that - may associate costs benefits and risks -SWOT Analysis

Identified all the current products and services- Boston matrix - Product portfolio- see if you can get that first mover advantage in new markets

Can consider future options of expansion

You can use the investment appraisal technique to look 👀 at the capital expenditure of each project - risk

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18
Q

What are the four limitations of Ansoff’s matrix

A

Only shows part of the picture

Oversimplifies the market

Large MNCs maybe thousands of suboptions and strategies - limits

Should also conduct SWOT and PESTLE- Get a better idea of the whole picture

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19
Q

what is SWOT analysis ?

A

An Analytical tool Analysing A business Its resources and it’s environment

20
Q

What is SWOT commonly used for?

A

Seeing the strengths and weaknesses - Internal

opportunities and threats - external

21
Q

What is internal within swot analysis? What does this mean?

A

Strength and weaknesses
In control of the business
and relate to present day situation

22
Q

what is external in SWOT analysis what does it mean?

Relate the changes in the ?

A

Are external
Relate to changes in the environment which impact the business

23
Q

What are strengths in swot analysis?

What do they help build up?

What do they need to be?

A

Source of competitive advantage

Help build up a competitive advantage

Strengths need to be protected

24
Q

Give some examples of strength within SWOT analysis 

A

High market share
high-quality
leadership and management skills financial resources

25
What are weaknesses? What should management do? 
Source of a competitive disadvantage Seek ways to elements or reduce weaknesses
26
What is weakness in SWOT analysis ?
An area for improvement
27
What are some examples of the potential business weaknesses?
Low market share Out of date technology Poor quality lack of innovation demotivating staff
28
What are opportunities?
Creates Positive potential for business to achieve objectives
29
What are potential Business opportunities?
new demand market growth  Social or lifestyle changes  Diversification opportunities 
30
What a threats ?
external developments that may hinder the business from achieving an objective
31
What a potential business threats ?
Democratic change new regulations economic downturn consumer changes in tastes
32
What is the value of using SWOT analysis? What is it supporting ?
it’s an analytical technique used to support decisions
33
what do we match with SWOT analysis? What do we convert? eg
Strengths with opportunities Weaknesses into strengths Examples poor skills? - invest in training and most effective recruitment poor quality ? - investing quality assurance
34
What are the advantages of SWOT? 4 things
Easy to understand logical structure focuses on strategic issues  encourages analysis on external environment
35
What are the disadvantages of SWOT?
Too often lacks focus on too many other elements Can quickly get out of date Is it really an independent assessment? 
36
Who made the classification of company cultures? What are they represented by?
Charles Handy 4 main company cultures power culture - spider in the middle of the web 🕸️🕷️ Strong owner at the heart of a business 👩‍💼 role culture - four pillar house 🏠 bureaucracy red tape system rigid organisation task culture -represented by the matrix 🧮 when people from different manager or groups come together to work on a project person culture Person culture- 🧫 People are equal in an organisation and are all autonomous skilled individuals
37
What kind of figure is in a power culture? what is there a few of and an amongst employees? 🕸️🕷️
Central figure will make decisions funeral few rules and procedures Competitiveness around employees to attain power
38
How decisions made within a role culture? Where does the power come from?
Well established rules and procedures Power comes from job title and hierarchy
39
What does role culture involve and why?
Paperwork due to very bureaucratic culture
40
What is the positives of having task culture? What to do they focus on ? Where does power come from?
Very dynamic agile business Projects that need to be completed Power in a task those with expertise have the power to do it involves teamwork
41
What do groups of similar skilled people share in people culture?
Knowledge worked by client by client basis rather than task culture
42
How is corporate culture formed?
wearing uniforms company songs, rituals language
43
What are the seven factors that influences what your corporate culture is?
Roles of the owner based around Ethos or influence Nature of the business and what it sells Whether the degree or product sold have has changed over time 🕰️ The business environment when it staffed - war time? Recruitment of key staff working hours attitude to customer service
44
What is risk aversion culture?
Business is likely to reject decisions because of the risks For example - diversify a product
45
What is toxic culture?
Business attitudes of staff can damage the firms reputation and lead to unethical behaviour
46
Why do subcultures exist in large organisations?
Little departments may gain their own identity
47
Why are strong cultures hard to change?
They consist of interlocking Set of goals Roles and processes Communication practices Value and attitudes Assumptions