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A-Level Business 📈 > 2.5.2 Legislation 👩🏿‍⚖️ > Flashcards

2.5.2 Legislation 👩🏿‍⚖️ Flashcards

1
Q

Why do we need consumer protection?

A

Receive goods at a Fair price and that are safe to use

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2
Q

Why do we need legislation for the business?

A

To ensure that stakeholders are not neglected - employers (pay) , customers ( consumer protection ) ect 

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3
Q

What are the four ways consumer legislation affect the business?

A

Increase in cost

quality control

dealing with customer complaints

a change business practices

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4
Q

what is the first way consumer legislation may affect the business

A

And increasing costs-

as businesses will have to regularly maintain machinery to ensure that is up to the standards to create products that are not faulty

new recruitment know how to make things - more regular training to avoid faulty products

Replace food more reg



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5
Q

How may having more quality control affect the business due to consumer legislation?

A

Costly to do the more regularly and failure to do so will lead to prosecution- negative reputation and bad publicity towards your business ❌ business opportunities

More work load for managers

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6
Q

How many dealing with customer complaints affect the business due to consumer legislation?

A

High volume and time consuming - Had to invest in a customer complaint department avoid litigations is going to court

Having such a department move so your value towards your customer 

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7
Q

How many changes to business practices affect the business due to consumer legislation? 

A

May force businesses to become on market orientated - to ensure customer needs are being met and avoid complaints

however this may lead to more market research to be done which is more time-consuming more workload and expensive

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8
Q

What are the positives of following consumer legislation?

A

You meet customer needs which may allow you to develop a USP against other competitors

avoid legal problems

creates high demand for services or products and goodwill + loyalty 

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9
Q

What are the negatives of having to follow consumer legislation?

A

Having to change business practices may be hard to enforce to workforce

Costs increasing

time-consuming to deal with customer complaints

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10
Q

What are the four legal obligations businesses have to follow due to employee protection?

A

Employment contract

discrimination

unfair dismissal

equal pay

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11
Q

What are the two examples of employee protection legislation?

A

Employee rights act
equality act

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12
Q

What are the positives of following
Employee protection legislation?

A

Higher employment morale - equal pay

reduction absenteeism - which allows you to maximise productivity

higher quality goods are employees feel more secure- good rep 

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13
Q

What are the negatives of following employee protection?

A

If you fail to follow you get a bad reputation and suded

high cost associated with Pay

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14
Q

What is an employment contract?

A

A legally binding agreement that every employee is entitled to have- shows hours pay what you are entitled to have

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15
Q

What is discrimination under employee protection ?

A

Legal discrimination is picking someone over something else due to the greater amount of qualifications

however illegal discrimination is not letting someone have a job based on the gender race or religion

Lead to litigation and bad rep

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16
Q

What act comes under u fair dismissal how does it help with employee protection?

A

employment relations act

This protects employees who have become pregnant tried to join a trade union and refused to work on Sundays

if unfairly dismissed they may go to employment tribunal

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17
Q

How does equal pay help protect employees?

A

The equal pay act -
to help reduce the pay gap between men and women and eliminate discrimination against wages holidays and duties

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18
Q

How does employment legislation affect the business?

A

Compliance costs

High labour costs

changing working practices

loss of flexibility
penalties

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19
Q

How could compliance costs affect the business and employment legislation?

A

May have to check if they are able to work in the UK

and responsible for the well-being of employees so still pay if made redundant

National insurance - Tax 

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20
Q

How many high labour costs affect the business and employment legislation?

A

Have to meet National minimum wage act

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21
Q

How many changing in working practices affect the business and employment legislation

A

Have to introduce new systems in high detail to ensure employees are safe and know what they’re doing

have to ensure that job advertisements don’t discriminate and interviews are not discriminatory

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22
Q

How may a loss in of flexibility affect the business under employment legislation?

A

Legislation may lead to business being too rigid

unable to have flexible working times- have to legally justified

23
Q

How many penalties under employment legislation affect the business?

A

Maybe forced to backdate claims which are expensive

litigation may be put against the business and fines 

24
Q

What are the positives of following employment legislation

A

Create a level playing field for people to get jobs

unscrupulous businesses that want to exploit workers with a container competitive edge is prevented

gain a positive image

25
Q

What are the 4 ways environment legislation affect the business ?

A

Marketing

Finance

Operating management

Human Resources

26
Q

How does marketing effect the business through environmental legislation?

A

Effective marketing tool- ethical stance to meet social trends

27
Q

How does marketing effect the business through environmental legislation?

A

Leads to energy saving Measures that financially help the business
Highlights inefficiencies

Leads to higher costs - higher competitive advantage

28
Q

How does operations management effect the business through environmental legislation?

A

Impacts how the product is made - types of methods of production (cleaner ) and storage

Landfill tax -Encourages business to reduce waste

29
Q

How many human resources affect the business under environmental legislation?

A

Lead to new implications of staffing - newly recruited staff need to be trained to be able to deal with new increasing government regulations surrounding the environment

More Documentation and government audit effective communication and hierarchy set up

30
Q

How does following environmental legislation positively affect the business?

A

Meet social trends and attract the minority of employees who are interested in the aspect of business and motivate staff

Less fines 

31
Q

What are the negatives of following environmental legislation?

A

Tensions between targets

between financial and environmental

people may view breaking even more important

which made to motivate staff want to see environmental targets

Expensive - landfill tax

32
Q

What are the four things environmental protection act help prevent 

A

Pollution- Water dumping waste in rivers air discharging gases in the air noise pollution from factories

destruction of wildlife habitats - Deforestation

traffic congestion - Caused by commercial vehicles and suppliers

resource depletion -Nonrenewable sources cannot be replaced

33
Q

Why do we have competition policy?

A

There is a need to monitor the activities of monopolies

without government regulation they would exploit consumers by using anti-competitive practices to reduce competition

34
Q

What are the four kind of anti-competitive practices competition policies try to eliminate?

A

Increase pricing
restricting consumer choice
raise barriers to entry
Market sharing

35
Q

How many an increase in prices affects competition policy?

A

It is Above what they would be in a competitive market

Exploiting consumers with their income as they are not getting the right quality for the right price

36
Q

How many an Restricting consumer choice affects competition policy? how does it happen ?

A

restricting consumer choice- Manufacturers may refuse to supply to rivals restricting choice

37
Q

how many raising the barriers of entry affect competition policy? How is it raised ?

A

-Spending huge amounts of advertising making them the most dominant firm

or reducing price so low such as predatory pricing is hard for new businesses to establish themselves

38
Q

How many market sharing affects competition policy and how many it occur?

A

Occurs when there was a collusion market is shared between dominance and price is high and choice is restricted

39
Q

What is a collusion

A

To all businesses agreeing on restrictive business practices such as price fixing 

40
Q

What are the responsibilities of the competition and markets authority for protecting consumers and restrictive practices? 

A

Investigate
Mergers which could restrict competition

Conduct market studies and investigations were competition could lead to consumer problems

Bring criminal proceedings against individuals who commit the cartel offence 

41
Q

How does health and safety legislation affect the business?

A

Cost - More training and codes of practice

penalties -May get fined

and benefits-Reduction of an absenteeism will lead to more retaining of high-quality stuff because for more secure will be more loyal and productive

42
Q

Give an example of consumer legislation?

A

Sales of goods act
food safety act

43
Q

Give an example of employment legislation?

A

Equal pay act

national minimum wage act

44
Q

Given example of environmental legislation?

A

Environmental protection act

45
Q

Give an example of competition policy legislation what does is prohibit?

A

Competition act prohibits agreements cartels or practices that restrict or prevent competition

46
Q

Give an example of health and safety legislation. what does it aim to achieve ?

A

Health and safety at work act - aims to raise standards of health and safety within the workplace 

47
Q

What is unfair dismissal?

A

The illegal dismissal of a worker by a business

48
Q

What are barriers to entry?

A

Obstacles that make it difficult for firms to enter a new market

49
Q

What is discrimination?

A

favouring one person over the other

50
Q

What is a contract of employment?

A

A written agreement between employer and employee which has certain obligations

51
Q

What is anti-competitive or restrictive practices?

A

Attempt by firms to prevent or restrict competition

52
Q

What is the employment tribunal?

A

A court that deals with disputes between Employers and employees

53
Q

What are the positives of competition policy affecting businesses?

A

Makes it easier for smaller businesses to break into markets

helps improve the economy as it increases and encourages innovation due to competition around the

UK to produce more products reduce costs and make progress in overseas markets

54
Q

What are the negatives of competition policy affecting businesses?

A

Act as a constraint to activities preventing business opportunities of proposed mergers or takeovers

A-Level Business 📈 (62 decks)

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