2. Upfront Objections [10 Steps] Flashcards
1. Rebuff #1: “I’m Not Interested…”
2. Rebuff #2: “I Already Have Coverage…”
3. Rebuff #3: “I’m Busy…”
4. Rebuff #4: “I Can’t Afford It…”
5. Confusion #1: “I Get Too Many Phone Calls…”
6. Confusion #2: “I Don’t Remember…”
7. Confusion #3: “I Thought This Was Free…”
8. Suspicious #1: “Who Is This?”
9. Suspicious #2: “I’m just Shopping Around…”
10. Suspicious #3: “Just Give Me the Price…”
What are the 10 steps in Upfront Objections?
Step 1 in Upfront Objections?
Rebuff #1: “I’m not interested…”
1. Rebuff #1: “I’m ______”
“Not interested…”
Step 2 in Upfront Objections?
Rebuff #2: “I already have coverage…”
2. Rebuff #2: “I already _______”
“Have coverage…”
Step 3 in Upfront Objections?
Rebuff #3: “I’m busy…”
3. Rebuff #3: “I’m ________”
“Busy…”
Step 4 in Upfront Objections?
Rebuff #4: “I can’t afford it…”
4. Rebuff #4: “I can’t __________“
“Afford it…”
Step 5 in Upfront Objections?
Confusion #1: “I get too many phone calls…”
5. Confusion #1: “I get ________”
“Too many phone calls…”
Step 6 in Upfront Objections?
Confusion #2: “I don’t remember…”
6. Confusion #2: “I __________”
“Don’t remember…”
Step 7 in Upfront Objections?
Confusion #3: “I thought this was free…”
7. Confusion #3: “I thought ________”
“This was free…”
Step 8 in Upfront Objections?
Suspicious #1: “Who is this?”
8. Suspicious #1: “ _______ this?”
“Who is…”
Step 9 in Upfront Objections?
Suspicious #2: “I’m just shopping around…”
9. Suspicious #2: “I’m just _________”
“Shopping around…”
Step 10 in Upfront Objections?
Suspicious #3: “Just give me the price…”
10. Suspicious #3: “Just give ______“
“Me the price…”
What are the 10 steps in Upfront Objections?
- Rebuff #1: “I’m Not Interested…”
- Rebuff #2: “I Already Have Coverage…”
- Rebuff #3: “I’m Busy…”
- Rebuff #4: “I Can’t Afford It…”
- Confusion #1: “I Get Too Many Phone Calls…”
- Confusion #2: “I Don’t Remember…”
- Confusion #3: “I Thought This Was Free…”
- Suspicious #1: “Who Is This?”
- Suspicious #2: “I’m just Shopping Around…”
- Suspicious #3: “Just Give Me the Price…”