2: Engagement Flashcards
Fishbowl Planning
This is a technique that involves citizens addressing citizens regarding a
proposal through a workshop format.
Arranges small group conversations.
Delphi Method
A structured process of public participation with the intent of coming to a consensus decision. Surveying a panel of experts.
Successive rounds of argument and counter argument that work towards a consensus. SEEQUENCE OF QUESTIONAIRRES.
More of a discussion / interaction than Nominal (nominal more of a voting process).
Panel of stakeholders & citizens asked to complete series of questionnaires
Questions written as hypotheses, after each round feedback is presented anonymously. Participants revise answers based on replies heard. The range of answers decreases and the group converges toward a single solution.
The method was created in 1944 for the U.S. Army Air Force. A panel of selected, informed citizens and stakeholders are asked to complete a series of questionnaires.
Nominal group technique
A group process involving problem identification, solution generation, and decision making.
Involves problem clarification, silient idea generation, round robin idea collection, grouping, and ranking.
Can be used for groups of any size that want to come to a decision by vote / ranking. More of a written process than Delphi. Solution with the highest ranking is selected.
Visual preference survey
A technique that can be used to assist citizens in evaluating physical images of natural and built environments. Citizens are asked to view and evaluate a wide variety of pictures depicting houses, sites, building styles, streetscapes, etc.
Charrette
An interactive problem-solving process convened around development of specific plans.
INTENSIVE.
Collaborative, brings together citizens, stakeholders & staff to develop / design plan. Reimagining exercise.
Helpful to quickly develop consensus.
Small groups with a facilitator who is usually a design professional
Virtual charettes increase participants
Best used for a visible design projects that will impact people’s lives.
What is the most effective way to generate adequate citizen participation?
Developing a multi-faceted public information program
What is linear programming?
Linear programming is a method for determining an optimal solution.
This could apply to a number of planning projects, such as a regional agricultural development plan.
Purpose of community engagement
Involve and build consensus among community members and stakeholders
Outcome Evaluation
Assess change resulting from community engagement
Collecting individual and community level changes
Done at the END of a process
Answers the question: To what extent are people in the community engaged?
Samoan Circle
Inner circle where people move to - people sit and talk when they’re in the inner circle.
Outer circle observes.
This is a way to provide the feeling of a small group activity within a larger group. (to create small group interaction)
Mediation
Neutral 3rd party facilitates discussion.
Dispute - resolution process - to help resolve conflict without involving the court system.
Agreement reached specifies measurable, achievable, realistic solutions.
Facilitation
Person who does not have a direct stake in outcome of a meeting to help groups who disagree reach a consensus.
Typically a volunteer - sometimes professional hired to assist.
SHOULD NOT present issues or suggest possible solutions.
Facilitators are meant to be neutral parties, and their role is to record (or possibly group together) issues and solutions. They should not be put in charge of presenting issues or suggesting possible solutions. Either of those tasks could introduce bias on the part of the facilitator.
Planning Cell
Randomly selected group of participants collaborate on developing solutions to an issue.
Coffee Klatch
Informal gathering at a neighbors house
Brainstorming
Informal, initial stages of a project, small internal group setting.
Sherry Arnstein’s Ladder of Citizen Participation Rungs
