17- Training Manual Types of Decision Making Models Flashcards

1
Q

According to the Training manual section on Types of decision making models, What does the OODA Loop stand for in the context of decision-making in the fire service?
a) Observe, Orient, Diagnose, Act
b) Observe, Orient, Decide, Act
c) Organize, Orient, Decide, Act
d) Oversee, Operate, Decide, Act

A

B
OODA Loop
The OODA (Observe, Orient, Decide, Act) Loop is a decision-making model developed
by military strategist Colonel John Boyd.

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2
Q

According to the Training manual section on Types of decision making models, In the OODA Loop, what does the “Orient” phase involve?
a) Executing the chosen plan
b) Analyzing and interpreting information
c) Monitoring the situation continuously
d) Establishing goals and objectives

A

B
Orient: Analyze and interpret the information to develop a clear understanding
of the situation, assess risks, and identify available resources and options.

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3
Q

According to the Training manual section on Types of decision making models, How does the OODA Loop contribute to decision-making in the fire service?
a) By promoting slow and deliberate decision-making
b) By emphasizing rigidity and inflexibility
c) By encouraging rapid decision-making and adaptability
d) By minimizing the need for continuous assessment

A

C
The OODA Loop promotes rapid decision-making, adaptability, and continuous
assessment to maintain situational awareness and respond effectively to evolving fire
incidents.

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4
Q

According to the Training manual section on Types of decision making models, Which decision-making model is also known as the Deming Cycle or Shewhart Cycle?
a) OODA Loop
b) PDCA Model
c) SMART Model
d) SWOT Analysis

A

B
The PDCA model, also known as the Deming Cycle or Shewhart Cycle, is a four-step
iterative process used for continuous improvement in various fields, including quality
management, project management, and problem-solving. The PDCA model provides
a structured framework for problem identification, solution implementation, and
evaluation.

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5
Q

According to the Training manual section on Types of decision making models, What is the first step in the PDCA Model?
a) Do
b) Check
c) Plan
d) Act

A

C
Plan: In this initial step, you define the problem or goal and develop a plan for
addressing it.

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6
Q

According to the Training manual section on Types of decision making models, In the PDCA Model, what does the “Check” phase involve?
a) Executing the plan
b) Monitoring and measuring results
c) Identifying root causes
d) Making adjustments

A

B
Check: After implementing the plan, you evaluate the results and compare them
against the established goals. This step involves:
 Monitoring and measuring: Assess the outcomes and results of the
implemented actions.
 Comparing to objectives: Compare the actual results with the defined goals and
expectations.
 Analyzing variances: Identify any gaps or discrepancies between the planned
and actual outcomes.
 Identifying root causes: Investigate the reasons behind the deviations or gaps
to understand their underlying causes.

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7
Q

According to the Training manual section on Types of decision making models, What does the “Do” phase of the PDCA Model include?
a) Establishing goals and objectives
b) Putting the proposed actions into practice
c) Analyzing variances
d) Comparing actual results with defined goals

A

B
Do: Once the plan is developed, you proceed to the implementation phase. This
involves:
 Executing the plan: Put the proposed actions into practice according to the
established plan.
 Collecting data: Gather data and information related to the implementation
process, such as progress updates, observations, and measurements.
 Documenting deviations: Note any deviations or unexpected outcomes
encountered during the implementation phase.

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8
Q

According to the Training manual section on Types of decision making models, Why is the PDCA Model considered an iterative process?
a) It involves only one cycle of decision-making
b) It encourages ongoing learning and adaptation
c) It is rigid and inflexible
d) It does not involve continuous improvement

A

B
he PDCA model emphasizes the iterative nature of the improvement process,
encouraging ongoing learning, adaptation, and refinement to achieve better results. It
is often used in quality management systems, problem-solving methodologies, and
process improvement initiatives.

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9
Q

According to the Training manual section on Types of decision making models, Which phase of the PDCA Model involves modifying the plan based on the analysis?
a) Plan
b) Do
c) Check
d) Act

A

D
Act: Based on the findings from the Check phase, you take appropriate actions to
address the identified gaps and improve the process. This involves:
 Making adjustments: Modify the plan, procedures, or actions based on the
analysis and lessons learned during the Check phase.
 Implementing improvements: Integrate the necessary changes and
improvements into the process.
 Standardizing: Document the revised procedures, guidelines, or best practices
to establish a new standard.
 Continual improvement: Repeat the PDCA cycle to further refine the process
and drive continuous improvement over time.

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10
Q

According to the Training manual section on Types of decision making models, What is the emphasis of the PDCA Model in the fire service?
a) Rapid decision-making
b) Continuous improvement
c) Minimizing adaptability
d) Reducing assessment time

A

B
The PDCA model, also known as the Deming Cycle or Shewhart Cycle, is a four-step
iterative process used for continuous improvement in various fields, including quality
management, project management, and problem-solving. The PDCA model provides
a structured framework for problem identification, solution implementation, and
evaluation.

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11
Q

According to the Training manual section on Types of decision making models, In the OODA Loop, what does the “Act” phase involve?
a) Analyzing the information gathered
b) Implementing the chosen plan swiftly and effectively
c) Monitoring the situation continuously
d) Establishing goals and objectives

A

b
Act: Implement the chosen plan swiftly and effectively. Continuously monitor the
situation and adjust actions as necessary based on new information.

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12
Q

According to the Training manual section on Types of decision making models, Which model is particularly useful for continuous improvement in various fields, including quality management and problem-solving?
a) OODA Loop
b) PDCA Model
c) SWOT Analysis
d) SMART Model

A

B
The PDCA model, also known as the Deming Cycle or Shewhart Cycle, is a four-step
iterative process used for continuous improvement in various fields, including quality
management, project management, and problem-solving. The PDCA model provides
a structured framework for problem identification, solution implementation, and
evaluation.

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13
Q

According to the Training manual section on Types of decision making models, What is the main purpose of the “Check” phase in the PDCA Model?
a) Identifying root causes
b) Making adjustments to the plan
c) Monitoring and measuring results
d) Implementing improvements

A

C
Check: After implementing the plan, you evaluate the results and compare them
against the established goals. This step involves:
 Monitoring and measuring: Assess the outcomes and results of the
implemented actions.
 Comparing to objectives: Compare the actual results with the defined goals and
expectations.
 Analyzing variances: Identify any gaps or discrepancies between the planned
and actual outcomes.
 Identifying root causes: Investigate the reasons behind the deviations or gaps
to understand their underlying causes.

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14
Q

According to the Training manual section on Types of decision making models, Which step in the PDCA Model involves gathering relevant data to understand the root causes of a problem?
a) Do
b) Check
c) Plan
d) Act

A

C
Plan: In this initial step, you define the problem or goal and develop a plan for
addressing it. This involves:
 Identifying the problem: Clearly articulate the issue, opportunity, or objective
that requires attention and improvement.
 Analyzing the current situation: Gather relevant data, information, and insights
to understand the root causes and factors contributing to the problem.
 Establishing goals and objectives: Set specific, measurable, attainable,
relevant, and time-bound (SMART) goals that align with the desired outcome.
 Developing a plan: Create a detailed action plan outlining the strategies, tasks,
resources, responsibilities, and timelines required to achieve the objectives.

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15
Q

According to the Training manual section on Types of decision making models, What does the “Observe” phase of the OODA Loop involve in the fire service?
a) Establishing goals and objectives
b) Analyzing and interpreting information
c) Gathering information about the situation
d) Making adjustments to the plan

A

C
 Observe: Gather information about the situation, including fire conditions,
building structure, potential hazards, and the status of occupants and
personnel.

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16
Q

According to the Training manual section on Types of decision making models, What is the significance of the SMART criteria in the PDCA Model?
a) It emphasizes the importance of swift action
b) It ensures the goals and objectives are specific, measurable, attainable, relevant, and time-bound
c) It discourages continuous improvement
d) It minimizes the need for monitoring and measuring

A

B
Establishing goals and objectives: Set specific, measurable, attainable,
relevant, and time-bound (SMART) goals that align with the desired outcome.

17
Q

According to the Training manual section on Types of decision making models, Which model is focused on problem identification, solution implementation, and evaluation?
a) OODA Loop
b) PDCA Model
c) SWOT Analysis
d) SMART Model

A

B
The PDCA model, also known as the Deming Cycle or Shewhart Cycle, is a four-step
iterative process used for continuous improvement in various fields, including quality
management, project management, and problem-solving. The PDCA model provides
a structured framework for problem identification, solution implementation, and
evaluation.

18
Q

According to the Training manual section on Types of decision making models, In the PDCA Model, what does the “Act” phase involve?
a) Establishing goals and objectives
b) Making adjustments based on analysis
c) Monitoring and measuring results
d) Implementing improvements

A

D
Act: Based on the findings from the Check phase, you take appropriate actions to address the identified gaps and improve the process. This involves:
 Making adjustments: Modify the plan, procedures, or actions based on the analysis and lessons learned during the Check phase.
 Implementing improvements: Integrate the necessary changes and
improvements into the process.
 Standardizing: Document the revised procedures, guidelines, or best practices to establish a new standard.
 Continual improvement: Repeat the PDCA cycle to further refine the process and drive continuous improvement over time.

19
Q

According to the Training manual section on Types of decision making models, Which decision-making model is particularly useful for high-stress and potentially life-threatening situations in the fire service?
a) SWOT Analysis
b) OODA Loop
c) SMART Model
d) PDCA Model

A

B
The OODA Loop promotes rapid decision-making, adaptability, and continuous
assessment to maintain situational awareness and respond effectively to evolving fire
incidents.

20
Q

According to the Training manual section on Types of decision making models, Which step involves establishing SMART goals in the PDCA Model?
a) Plan
b) Do
c) Check
d) Act

A

A
Plan: In this initial step, you define the problem or goal and develop a plan for
addressing it. This involves:
 Identifying the problem: Clearly articulate the issue, opportunity, or objective
that requires attention and improvement.
 Analyzing the current situation: Gather relevant data, information, and insights
to understand the root causes and factors contributing to the problem.
 Establishing goals and objectives: Set specific, measurable, attainable,
relevant, and time-bound (SMART) goals that align with the desired outcome.
 Developing a plan: Create a detailed action plan outlining the strategies, tasks,
resources, responsibilities, and timelines required to achieve the objectives.

21
Q

According to the Training manual section on Types of decision making models, In the OODA Loop, what follows the “Decide” phase?
a) Observe
b) Orient
c) Act
d) Analyze

A

C
The OODA (Observe, Orient, Decide, Act) Loop is a decision-making model developed
by military strategist Colonel John Boyd. It emphasizes agility and rapid decisionmaking. In the fire service, the OODA Loop can be applied as follows:

22
Q

According to the Training manual section on Types of decision making models, In the OODA Loop, what is the emphasis during the “Act” phase?
a) Monitoring the situation
b) Implementing the chosen plan
c) Analyzing information
d) Developing alternatives

A

B
Act: Implement the chosen plan swiftly and effectively. Continuously monitor the
situation and adjust actions as necessary based on new information.

23
Q

According to the Training manual section on Types of decision making models, What is the final step in the PDCA Model?
a) Making adjustments
b) Implementing improvements
c) Documenting deviations
d) Continual improvement

A

D
Act: Based on the findings from the Check phase, you take appropriate actions to
address the identified gaps and improve the process. This involves: