17- Training Manual Role of a supervisor Flashcards
According to the Training Manual section on role of a supervisor, What is a key duty of a supervisor in terms of leadership?
a. Providing technical expertise
b. Guiding and motivating team members
c. Conducting financial audits
d. Handling administrative tasks
B
Leadership: Supervisors are expected to provide strong leadership within their
Division, guiding and motivating team members to perform at their best.
According to the Training Manual section on role of a supervisor, What is the primary purpose of team management for a supervisor?
a. Maximizing profits
b. Ensuring compliance with regulations
c. Overseeing day-to-day activities
d. Designing marketing campaigns
C
Team Management: Supervisors are responsible for overseeing the day-to-day
activities of their Division, ensuring they understand their roles and responsibilities.
According to the Training Manual section on role of a supervisor, What role does a supervisor play in motivation and team building?
a. Implementing cost-cutting measures
b. Fostering a positive work culture
c. Handling legal issues
d. Creating financial reports
B
Motivation and Team Building: Supervisors inspire and motivate their Division,
fostering a positive work culture and encouraging teamwork and collaboration.
According to the Training Manual section on role of a supervisor, What does effective delegation by a supervisor involve?
a. Micromanaging tasks
b. Distributing workload appropriately
c. Ignoring team members’ skills
d. Avoiding responsibility
B
Delegation: Supervisors delegate tasks and responsibilities effectively, ensuring that
workload is distributed appropriately.
According to the Training Manual section on role of a supervisor, What is a specific duty of a supervisor according to the Occupational Health and Safety Act (OHSA)?
a. ensure that a worker works in the manner and with the protective devices, measures and procedures required by the OHSA and the regulations
b.ensure that any equipment, protective device or clothing required by the employer is used or worn by the worker
c. advise a worker of any potential or actual health or safety dangers known by the supervisor
d. if prescribed, provide a worker with written instructions about the measures and procedures to be taken for the worker’s protection
e. take every precaution reasonable in the circumstances for the protection of workers
f. All of the above
F
According to the Training Manual section on role of a supervisor, In which situation would a supervisor be involved in problem-solving?
a. Conducting performance evaluations
b. Enforcing company policies
c. Troubleshooting issues in the Division
d. Creating marketing plans
C
Problem Solving: Supervisors are often involved in troubleshooting issues and finding
solutions to challenges that arise in their Division’s work.
According to the Training Manual section on role of a supervisor, What is a responsibility related to training and development for a supervisor?
a. Handling financial transactions
b. Identifying training needs and providing skill development opportunities
c. Managing inventory
d. Conducting legal research
B
Training and Development: They identify the training needs of Division members and
provide them with opportunities for skill development to improve performance.
According to the Training Manual section on role of a supervisor, What does performance monitoring involve for a supervisor?
a. Setting advertising budgets
b. Tracking Division performance and providing feedback
c. Managing customer complaints
d. Conducting market analysis
B
Performance Monitoring: Supervisors track the performance of their Divisions,
providing feedback and support to ensure tasks are completed efficiently and goals
are met.
According to the Training Manual section on role of a supervisor, In what capacity does a supervisor act in conflict resolution?
a. Legal advisor
b. Mediator
c. Financial analyst
d. Marketing strategist
B
Conflict Resolution: In the event of conflicts or disputes among Division members, the
supervisor acts as a mediator to resolve issues and maintain a harmonious work
environment.
According to the Training Manual section on role of a supervisor, What is a task related to report generation for a supervisor?
a. Product design
b. Preparing reports on Division performance
c. Customer service
d. Conducting employee interviews
B
Report Generation: They prepare and submit reports on Division performance,
progress on projects, and other relevant metrics to their supervisor.
According to the Training Manual section on role of a supervisor, What might a supervisor be responsible for in resource management?
a. Social media management
b. Managing budget, equipment, and materials
c. Product pricing
d. Conducting market surveys
B
Resource Management: In some instances, supervisors are responsible for managing
the resources (such as budget, equipment, and materials) allocated to their Division to
achieve objectives efficiently.
According to the Training Manual section on role of a supervisor, What is a key role of communication for a supervisor?
a. Creating advertising campaigns
b. Facilitating clear and effective communication within the Division
c. Legal representation
d. Conducting financial audits
B
Communication: They facilitate clear and effective communication within the Division
and also act as a liaison between their team and higher management.
According to the Training Manual section on role of a supervisor, When does a supervisor typically make important decisions related to Divisional operations?
a. In isolation
b. Without consultation
c. In consultation with upper management or in alignment with organizational policies
d. Based on personal preferences
C
Decision-making: Supervisors make important decisions related to Divisional
operations, often in consultation with upper management or in alignment with
organizational policies
According to the Training Manual section on role of a supervisor, What is a responsibility related to enforcing policies and procedures for a supervisor?
a. Creating marketing strategies
b. Ensuring Division complies with company policies, procedures, and safety regulations
c. Designing new products
d. Conducting employee training
B
Enforcing Policies and Procedures: They ensure that the Division complies with
company policies, procedures, and safety regulations.
According to the Training Manual section on role of a supervisor, What is a role of a supervisor in setting objectives and goals?
a. Managing human resources
b. Establishing achievable objectives and goals aligned with the organization’s mission
c. Financial analysis
d. Conducting legal research
B
Setting Objectives and Goals: Supervisors work with their Division to establish
achievable objectives and goals that align with the organization’s overall mission.
