12.4: Practical strategies and interventions for building high-performance teams Flashcards
What are the three types of practical interventions for building high-performance teams?
1) Holding effective meetings,
2) Conducting after-action reviews and process checks,
3) Dealing with free-riders.
What is the primary goal of holding effective meetings?
To ensure meetings are purposeful, productive, and focused on the most important objectives while minimizing wasted time.
What steps can help make meetings effective, according to OB Playbook 12.3?
Work from an agenda.
Appoint a scribe to record outcomes.
Assign tasks with deadlines.
Encourage participation and focus on objectives.
Use parking lots for off-task ideas.
End meetings with a review of action items and next steps.
What is the purpose of conducting after-action reviews and process checks?
To evaluate what the team is doing well and identify areas for improvement by reflecting on successes and failures to learn from past experiences.
How can a team address issues with free-riders?
Frame the issue in terms of specific behaviors rather than personal traits.
Evaluate if the behavior affects team performance.
Collect balanced facts before addressing the issue.
Use social contracts or norms to create accountability.
What questions are included in a team process check from OB Playbook 12.4?
Are ideas heard by the team?
Are goals clear?
How well does the team follow rules and deadlines?
How effectively does the team use members’ skills?
How well does the team resolve differences?
How would you rate the team’s overall functioning ability?
