TEAMWORK - what is work? Flashcards
1
Q
who developed management theory?
A
Professor George Elton Mayo (1800-1949)
2
Q
what does introducing rest pauses do?
A
increases productivity and morale
decreases labour turnover
3
Q
explain the bank wiring room theory?
A
group developed a behaviour code of its own - based on solidarity in opposition of management
informal social groups determined by group rather than management
4
Q
what are the axis’ on the blake and mclanse leadership grid?
A
concern for people
concern for production
