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social welfare Flashcards

1
Q

what five characteristics of bureaucracies

A
  1. high degree of specialization
  2. hierarchical authority structure with specified areas of command and responsibility
  3. impersonal relationships between members
  4. recruitment of members on the basis of ability
  5. differentiation of personal and official resources
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2
Q

what is a high degree of specialization

A

one of five characteristic of bureaucracies

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3
Q

what is the hierarchical authority structure with specified areas of command and responsibility?

A

one of the five characteristics of bureaucracies

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4
Q

what is the impersonal relationships between members

A

one of the five characteristics of bureaucracies

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5
Q

what is the recruitment of members on the basis of abilities

A

one of the five characteristic of bureaucracies

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6
Q

what is differentiation of personal and official resources.

A

one of the five characteristic of bureaucracies

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7
Q

what are the five characteristic of professionals?

A
  1. use of professional organization as a major reference
  2. a belief in the service to the public
  3. a sense of calling to the field
  4. professional autonomy
  5. specialized knowledge base
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8
Q

what is use of professional organization as a major reference part of?

A

one of the five characteristics of professionals

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9
Q

what is a belief in the service to the public

A

one of the five characteristic of professionals

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10
Q

what is a sense of calling to the field

A

one of the five characteristic of professionals

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11
Q

what is a professional autonomy?

A

one of the five characteristics of professionals

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12
Q

what is specialized knowledge base

A

one of the five characteristics of professionals

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13
Q

who came up the with characteristics of both bureaucracies and professionals?

A

Richard Hall

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14
Q

issues for professionals in organization

A
  1. functional rationality

2. substantive rationality

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15
Q

what are functional rationality and substantive rationality classified as

A

issues for professionals organization

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16
Q

what is functional rationality

A

the professional to hired to do tasks that are assigned by the agency. the knowledge and skills sought from professionals are narrowly defined to accommodate the tasks required

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17
Q

what is: the professional hired to do tasks that are assigned by the agency. the knowledge and skills sought from professionals are narrowly defined to accommodate the tasks required?

A

functional rationality[ issue for professional organization]

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18
Q

what is substantive rationality

A

the professional on the basis of knowledge and experience, determines the tasks to be performed with clients as well as other tasks that must be accomplished through referrals

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19
Q

what is: the professional on the basis of knowledge and experience, determines the tasks to be performed with clients as well as other tasks that must be accomplished through referrals

A

substantive rationality [issues for professional organization ]

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20
Q

what is a natural helper?

A

generally a friend, not trained, unpaid, immediately available, no time limit, subjective views, interacts on equal basis, informal, independent, reciprocal relationship, familiar with individual, limit on the help they can offer, has common life experiences

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21
Q

what kind of helper is this: generally a friend, not trained, unpaid, interact on equal basis, subjective view, common experiences, familiar with individual, no time limit, help limited, reciprocal relationship, immediately available, informal, independent

A

a natural helper

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22
Q

what is a professional helper?

A

stranger, formal, agency, paid, trained, non-reciprocal relationship, limited time, assessment skills, interacts on unequal basis, limited availability, help limited by agency, often different experiences, objective view

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23
Q

what kind of helper is this: stranger, agency paid, trained, non-reciprocal relationship limited time, assessment skill, interacts on unequal basis, limited availability, help limited by agency, often different experiences, objective view

A

professional helper

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24
Q

who established ‘attributes of a profession’?

A

Greenwood

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25
what are the 5 major attributes by greenwood
1. systematic body of knowledge 2. professional authority 3. sanction of community 4. regulative code of ethics 5. professional culture
26
what is systematic body of knowledge
'a body of theory'- professionals skills flow from and are supported by a fund of knowledge, organized into an internally consistent system
27
what is: 'a body of theory' professional skills that flow from and re supported by a fund of knowledge, organized into an internally consistent system
a systematic body of knowledge [one of the five major attributes]
28
what is professional authority
unlike customer is always right; the professional dictates what is good or bad, they have extensive education, clients faith, functional specificity
29
what is: unlike customer is always right; the professional dictates what is good or bad, extensive education, clients faith and functional specificity
professional authority[ one of the major attributes]
30
what is clients faith?
that the professional will meet the clients needs
31
what is functional specificity
refers to the professional authority which is limited to those specific spheres within the professional has been educated [ professionals only have authority on what they have been trained on]
32
what is sanction of community
accrediting, approval of community, monopoly
33
what is: accrediting, approval of community, monopoly
sanction of community [one of the major attributes]
34
what are the two methods for the reaccrediting process
1. to persuade community to allow professional titles only when conferred by an accredited professional school 2. to persuade community to institute licensing
35
what is regulative code
placing ethics in the workplace for their members
36
what is: placing ethics in the workplace for their members
regulative code [ one of the five major attributes]
37
what is prescriptive ethics?
formal ethics usually written
38
what is aspirational ethics
informal, social welfare
39
what is the notion of universalism
which assumes emotional neutrality, that is the provision of service to whoever requests it, regardless, of age, income, politics, religion, race, sex and social status
40
what is: which assumes emotional neutrality, that is the provision of service to whoever requests it
notional of universalism
41
what is notion of disinterestedness
where the professional is less motivated by self-interest and more by the impulse to perform maximally [ perform best you can]
42
what is: where the professional is less motivated by self-interest and more by the impulse to perform maximally
notion of disinterestedness
43
what are the two ethic requirements before forming a professional ethics:
1. all new knowledge disseminated to colleagues | 2. professionals must refrain from acts which jeopardize the authority of colleagues
44
what is professional culture?
formal groups: 1.organizations through which the profession performs its services. 2. organization whose function are to replenish the professions supply 3. organizations promotion a growing conscious-ness of important professional issues on behalf of the profession's members[Canadian Association of social workers]
45
what did these formal organizational groups below to: 1. professional perform services 2. replenish professions supply 3. promoting issues on behalf of professionals 1.
professional culture [ one of the five major attributes'
46
what is deferiprone
a drug
47
who protested for the warning label on the deferiprone
Nancy Olivieri
48
what Greek term does ethics derive from?
ethos- meaning customs, usage or habits
49
what is metaethics?
which is the analysis of the meaning or moral terms
50
what is normative ethics
which is concerned with the application of moral concepts and principles to decisions about hat is morally right or wrong, or good or bad, in professional practice [what would be unethical]
51
what is the code of ethics
sets ideal, guidelines and standards for practitioner conduct and provides a basis for consumer protection
52
what three ways can ethics be seen as serving functions
normative aspirational prescriptive
53
what is normative ethics:
identifies what the expected standard for professional conduct should be. [ how you should behave]
54
what kind of ethic is this: identifies what the expected standard for professional conduct should be [ how you should behave]
normative
55
what is aspirational
identifies the principles to which social workers attempt to reach [ you aspire to perform well every time]
56
what ethic is: identifies principles to which social workers attempt to reach [ you aspire to perform well every time]
aspirational
57
what is prescriptive ethics
identifies behaviours to which social workers shall be held accountable [ what I have to do]
58
what ethic: identifies behaviours to which social workers shall be held accountable [what I have to do]
prescriptive
59
what are two types of ethical judgments?
deontic judgement | aretaic judgment
60
what is deontic judgment
speak to decisions social workers make regarding moral obligations such as' the best interest of the client' as a first order of moral obligation
61
what kind of judgment is: speak of decisions social workers make regarding moral obligations such as ' the best interest of the client' as a first order of moral obligation
deontic judgement
62
what is aretaic judgment
refer to decisions regarding goods and resources such as social work's advocating for greater command-over resources for all people
63
what kind of judgment: refer to decisions regarding goods and resources such as social work's advocating for greater command-over resources for all people
aretatic judgment
64
what are the 4 roles of ethics
1. provide a statement of moral principle and assists the professional in attempting to balance conflicting principles 2. to help establish a group as a profession 3. to support and guide individual professions 4. to help meet the responsibilities of being a professional
65
what us the ethical duty?
prescribe; social workers are responsible for ensuring their clients have rights
66
what is ethical responsibilities
aspirational and normative; a breach of responsibilities such as missing an appointment cause I feel like
67
is ethical duty or responsibility prescriptive
ethical duty
68
what are the three ethical issues ?
application interpretation context
69
what is an ethical application issue
practicing beyond competence failure to keep up with literature limited opportunities for training
70
what is an ethical interpretation issue
limited collegial feedback, limited supervision | professional drift
71
what is ethical context issues
dual relationships having too much access to info community adaptions oppression, exploitation, disadvantage using northern positions as a means of obtaining work else where working in a community with no intentions to stay
72
what two dialogues are involved in deconstructing
1. provincial narratives | 2. community narratives
73
what is contextual patterning?
having a basic understanding of community and how an area functions generally but keeping an open mind when entering these situations

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