Recruitment selection and training(1.4.2) Flashcards
What is recruitment?
the process of finding and selecting workers
What is the goal of recruitment?
to create a pool of qualified candidates who can be considered for the role
What is selection?
the process of actually choosing the best candidate
What is the goal of selection?
to hire the most suitable candidate
What are the five stages of the recruitment and selection process?
define the role
source
advertise
receive applications
selection
Define the role in the recruitment and selection process
business should determine exactly what is required for their business which is done by developing a job description and person specification
What is a job description?
outlines the responsibilities and requirements of a job
What is a person specification?
looks at the qualifications skills person qualities and experience needed
Determine best source of candidate in the recruitment and selection process
a business can advertise a role internally externally or both
What is internal recruitment?
selecting employees who already work within the business
Internal recruitment advantages
already familiar with business culture and processes-can adapt to role quickly, little need for induction training
good understanding of candidates strengths weaknesses skills and aptitude-less risky as external abilities unknown
opportunities to progress can be motivating for existing employees-improve loyalty and commitment
cheaper and quicker to promote or redeploy staff
Internal recruitment disadvantages
can lead to conflict or resentment-may affect motivation and working relationships
further vacancy is created when employee is promoted/redeployed-external recruitment may be necessary
limited number of suitable applicants ma be available internally
missed opportunity to inject new ideas skills or experience into business
What is external recruitment?
when the business looks to fill the vacancy from outside the business
External recruitment methods
newspaper advertising
online advertising
referral
job centre
career fair
head hunting
specialist trade publication
agency
Advertise in the recruitment and selection process
businesses with a strong social media following can use platforms to advertise jobs at a very low cost reaching a wide audience
Receive applications in the recruitment and selection process
collect information from potential candidates
someone within the firm must be nominated to manage the application process they will draw up shortlist of candidates
Selection process in the recruitment and selection process
usually will be an interview with some assessment tasks
Recruitment and selection training costs
all of these will increase costs for business
impacts overall profitability and later competitiveness
Recruitment costs
expenses in the process of hiring-advertising, recruiting interviewing and screening candidates
high labour turnover increases these
Training costs
costs related to the training of new or existing employees-cost of trainers training materials and facilities
training must be effective as if it does not showcase expected results-employees will face even more training or take longer to learn new skills which increases overall costs
Selection costs
look at expenses related to the process of selecting candidates-background checks, visa costs fro those required etc
high labour turnover also increases these costs as this expenditure becomes more regular
What is on the job training?
training taking place while employees are working in their role
On the job training advantages
tailored to that specific job and responsibilities-more practical and relevant to their duties/company needs
cost effective as takes place during work hours-learning new skills and knowledge while working
On the job training disadvantages
may be susceptible to increase errors while learning impacting quality or customer service
can disrupt the workplace-increased time and effort for the new employee
not always effective-more staff turnover and lower brand reputation
What is off the job training?
training takes place outside of the workplace
e.g workshop, seminar, conferences or online courses
Off the job training advantages
new skills and knowledge from outside the workplace-fresh perspectives which may mean departmental improvements-competitive increase
training can be tailored to employees specific duties and can even be reward for high performing workers
can be cheaper(online/webinars)
Off the job training disadvantages
expensive-travel and accommodation required for employees
employees may miss their working hours-lower productivity
may not be directly applicable to their responsibilities at work-meaning it is not meeting firm needs and so may be unnecessary cost
