Key terms(1.3.5) Flashcards

1
Q

Boston matrix definition

A

a method used to analyse the product portfolio of a business that contains stars, cash cows, question marks and dogs

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2
Q

Business to business (B2B) definition

A

when a business promotes the sale of products/services to other businesses for use in their operations

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3
Q

Business to consumer (B2C) definition

A

when a company targets to sell its products to individual customers

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4
Q

Customer loyalty definition

A

a preference for a product or brand based on experience and/or an emotional attachment which inclines buyers to repeat purchases and away from rival

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5
Q

Extension strategy definition

A

a plan that is aimed at preventing the decline stage of a product/service sale in the medium to long term

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6
Q

Marketing objective definition

A

a goal the business aims to achieve through its marketing activities

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7
Q

Marketing strategy definition

A

the methods used/plan/way chosen to achieve marketing objectives

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8
Q

Portfolio analysis definition

A

when a business considers each of its products in the context of its market position

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9
Q

Product life cycle definition

A

the steps that a product goes through from introduction to decline

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10
Q

Product portfolio definition

A

the collection/range/list of items.products produced/sold/offered by a business

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