Purcom final Long quiz lesson1

Question 1

BASICS OF WRITING

Answer 1

PURPOSE
READER / AUDIENCE

Question 2

Purpose of job writing

Answer 2

a. create/build a record
b. to request or provide information
c. to persuade

Question 3

-written materials sent by subordinates to superiors from bottom to top

Answer 3

UPWARD COMMUNICATION

Question 4

UPWARD COMMUNICATION ways

Answer 4

PRODUCTION MANAGER
ASSISTANT PRODUCTION
SUPERVISOR
WORKER

Question 5

• materials sent to people who are of equal status

Answer 5

LATERAL COMMUNICATION

Question 6

LATERAL COMMUNICATION Ways

Answer 6

PURCHASE
PRODUCTION
QUALITY CONTROL
SALES
MANAGER
MANAGER
MANAGER
MANAGER

Question 7

• sent by superiors to their subordinates. from top to bottom

Answer 7

DOWNWARD COMMUNICATION

Question 8

DOWNWARD COMMUNICATION Ways

Answer 8

PRODUCTION MANAGER
ASSISTANT PRODUCTION
SUPERVISOR
WORKER

Question 9

• intended for workers outside the workplace
  ex. *Advertisement
  *Media Interaction
  *Notices
  *Letters
  *Telephonic Conversations

Answer 9

OUTWARD COMMUNICATION

Question 10

• expresses your attitude toward a person or thing
  -it is how you regard or consider a person

Answer 10

TONE

Question 11

-is a letter from one company to another, or between such
organizations and their customers, clients, or other external parties

Answer 11

BUSINESS LETTER

Question 12

PARTS OF A BUSINESS LETTER

Answer 12

HEADING
RECIPIENT’S ADDRESS
SALUTATION
BODY
COMPLIMENTARY CLOSE
SIGNATURE LINE

Question 13

It contains the return address with the date on the last time.

Answer 13

HEADING

Question 14

this is the address you are sending your letter to.

Answer 14

RECIPIENT’S ADDRESS

Question 15

greeting in a business letter is always formal. Often begins
with Dear {Person’s name}

Answer 15

SALUTATION

Question 16

is the meat of your letter.

Answer 16

BODY

Question 17

is a short and polite remark that ends your letter

Answer 17

COMPLIMENTARY CLOSE

Question 18

signature should be in blue or black ink

Answer 18

SIGNATURE LINE

Question 19

MAIN PARTS OF MINUTES OF THE MEETING

Answer 19

HEADING
PARTICIPANTS OR ATTENDEES
APPROVAL OF THE PREVIOUS MINUTES
ACTION ITEMS
ANNOUNCEMENTS
NEXT MEETING
ADJOURNMENT
SIGNATURE LINE

Question 20

-a written communications within a business organization.
-a short message sent from one person to another in the same
organization.

Answer 20

MEMORANDA

Question 21

• (or memorandum) meaning “reminder”

Answer 21

Memo

Question 22

-it contains the important details of a memo aside from the message.

Answer 22

HEADING

Question 23

is the most important section in memos.

Answer 23

BODY

Question 23

Parts of body of a memo

Answer 23

Opening / Introduction
Summary
Discussion
Closing
Necessary Attachment

Question 24

TWO TYPES OF WRITING REPORTS

Answer 24

FORMAL WRITING REPORT
INFORMAL WRITING REPORT

Question 25

-is a formal style of writing elaborately on a topic

Answer 25

WRITING REPORT

Question 26

-is an official report that contains detailed information, research, and data
necessary to make business decisions.
Ex. Incident Report

Answer 26

FORMAL WRITING REPORT

Question 27

-is a document shared within an organization; usually relatively short.
Ex. Memos and Emails

Answer 27

INFORMAL WRITING REPORT

Question 28

• you must start with the purpose or objective of your report, then list out your main points. Then put a few bullets underneath that you want to make sure you cover in the contents of your report.

Answer 28

Put Together an Outline

Question 29

• start searching around your topic and gather the research you need to put together in your report.

Answer 29

Gather your Research

Question 30

-as a form of persuasive writing, a proposal attempts to convince.

Answer 30

WRITING PROPOSALS

Question 31

PLANNING YOUR PROPOSAL

Answer 31

1. Define your audience
2. Define your issue
3. Define your solution
4. Keep elements of style in mind
5. Make an outline

Question 32

WRITING YOUR OWN PROPOSAL

Answer 32

1.Start with a firm introduction
2.State the problem
3.Propose solutions
4.Include a schedule and budget
5.Wrap up with a conclusion
6.Edit your work
7.Proofread your work