Managing Employee Performane Flashcards
What does a supervisor document a counseling session on?
A contact report
It is useful to inform an employee, in writing, that continued performance or conduct problems may create a ________________ on a contact report.
Need for discipline
For minor performance issues the supervisor is required to have at least ____ documented counseling sessions, before moving to statement of complaint that may lead to discipline.
2
-the performance issues reflected in each of these documented counseling sessions may or may not relate to each other before progressing to discipline
Contact reports will be purged ________ from the date of issuance. However if a contact report is connected to a disciplinary issue it will be kept until any appeal process has been exhausted.
1 year
When a person wants to file a SOC in person, you must fill it out and forward to IAB. Once the narrative portion is filled out, what should you do?
- Read the narrative back to the complainant
- Ask him/her to initial the narrative
- If complainant refuses indicate so on the complaint
- Make a copy of the document, give to the complainant, and read the warning
If you obtain a taped statement reference a SOC what should you do with the tape?
Send it to IA with the SOC
Should the employee notice of internal investigation include a specific citation of department procedure, policy, or regulation?
No
-the determination should be made once the investigation is completed
Most minor issues can be corrected with counseling. This counseling should be done __________ and should be ___________.
In private
Instructive
*in certain situations it may be appropriate to have another supervisor present
If an allegation is true; the allegation is minor; the allegation does not fall under a line item in the guide; and there is no comparable discipline, how should the compliant be closed?
-Supervisory intervention
Per statutory guidelines, what needs to be listed in an employee notification of internal investigation?
- Investigating officer
- Also present
- Subject employee is entitled two representatives
- Description of the nature of the investigation and a summary of alleged misconduct given
Who determines if IA or the bureau will conduct the interview?
-IA
If a subject employee in a SOC wants to waive his/her rights provided from NRS, what 2 things will guide the supervisor?
- Interview may only proceed if an association rep or lawyer is present, and must have clear documentation of the waiving of the rights (in writing or on tape by employee and rep/counsel)
- If the subject employee does not want representation, the employee may not waive the 48 hour notice
Prior to conducting an interview (SOC) the employee will be given ______________. The employee will be required to read, sign, and initial the form in all appropriate spaces.
-Employee Obligation and Protections in an Internal Investigations form
During an IA interview, reasonable breaks should be given, and interviews should not go beyond ____ hours.
-4
Clear and convincing evidence
-The conduct was substantially more likely than not to have occurred
